ARLA Buy-to-Let Charter
These are important guidelines for buyers, lenders and agents.
An Investor should:
- plan to be a Buy-to-Let Landlord over the medium to long-term as it is an investment that produces a variable combination of rental yield and capital appreciation.
- make an objective business decision when purchasing a property - you don't have to like it personally, just be sure it is suitable for the local rental market.
- be aware that the rental market is fast moving with fluctuating supply and demand. This can influence achievable rental levels and occupancy rates.
- take informed advice from professional Letting Agents and specialised financial advisers from the beginning.
A Lender should:
- conduct a thorough analysis of affordability and not lend more than you can afford to repay.
- undertake a professional assessment of the security and the reasonableness of the forecast rental income.
- provide clear information on Buy-to-Let products and services and on your obligations as a borrower.
- explain what to do if you get into difficulties with mortgage payments.
A Letting Agent should:
- demonstrate a comprehensive understanding of the legalities, regulations and obligations, which apply to Landlords, Tenants and Agents.
- provide realistic and up to date guidance on supply and demand based on a detailed local knowledge of the market.
- hold Professional Indemnity Insurance, separate Client Accounts and a Client Money Bonding scheme and employ trained, qualified staff.
- have access to a complaints process over the service standards of letting agents and to procedures for resolving disputes over deposits between Landlords and Tenants.







