The Property Ombudsman

Samuel Estates is a member of The Property Ombudsman Scheme (TPO Scheme) and have registered with the TPO under the Office of Fair Trading (OFT) Approved Estate Agents Redress Scheme. As such we comply with a Code of Practice which lays down standards of business conduct. This means you can be confident about our quality and professionalism of service. However, if there is a problem which we cannot resolve between us, you have access to independent judgment of your complaint.

The service is free to the public.