Cookie Policy
COOKIE POLICY
Samuel Estates (UK) Ltd
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They are widely used to ensure websites function efficiently, enhance user experience, and provide information to website owners.
Cookies can be either:
- Session cookies – which expire when you close your browser
- Persistent cookies – which remain on your device for a set period or until deleted
How We Use Cookies
We use cookies to:
- Enable core website functionality and security
- Understand how visitors interact with our website
- Improve website performance, usability and user experience
- Support our marketing and advertising activities
- Measure the effectiveness of our campaigns
Legal Basis for Using Cookies
Under UK data protection law and the Privacy and Electronic Communications Regulations (PECR), we are required to obtain your consent before placing non-essential cookies on your device.
- Strictly necessary cookies do not require consent
- Analytics and marketing cookies will only be used where you have provided your consent
You can withdraw or adjust your consent at any time via our cookie banner or browser settings.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our website and cannot be switched off. They include cookies that enable basic functions such as page navigation and access to secure areas.
Functional Cookies
These cookies allow the website to remember your preferences and provide enhanced functionality.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously (e.g. Google Analytics).
Marketing Cookies
These cookies are used to track visitors across websites and deliver relevant advertising. They may be set through our site by third-party providers such as Google and Meta (Facebook).
Cookies Used on Our Website
Below is a list of cookies currently used on our website:
Domain | Cookie Name | Type | Purpose |
PHPSESSID | Session | Session management | |
redux_blast | Persistent | Functional settings | |
.samuelestates.com | _ga | Persistent | Google Analytics |
.samuelestates.com | _gid | Session | Google Analytics |
.samuelestates.com | _dc_gtm_UA-5776131-1 | Session | Google Tag Manager |
.samuelestates.com | _fbp | Persistent | Facebook Pixel (advertising) |
.facebook.com | fr | Persistent | Facebook tracking |
.samuelestates.com | _gat_UA-5776131-1 | Session | Google Analytics |
moove_gdpr_popup | Persistent | Cookie consent tracking |
Third-Party Cookies and Advertising
We use third-party services to help us analyse website usage and deliver targeted advertising. These may include:
- Google Analytics
- Google Ads
- Meta (Facebook)
These third parties may use cookies and similar technologies to collect information about your browsing behaviour across different websites.
In some cases, we may securely share limited data (such as a hashed version of your email address) with these providers to enable more relevant advertising and campaign measurement.
These providers act as independent data controllers and process your data in accordance with their own privacy policies.
Managing Cookies
You can control and manage cookies in several ways:
- Through our website cookie banner when you first visit the site
- By adjusting your browser settings to block or delete cookies
- By withdrawing consent for non-essential cookies at any time
Please note that disabling certain cookies may impact the functionality and performance of our website.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements or how we use cookies.
Last updated: 21 April 2026
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OUR GREATEST ASSETS
We’re a close-knit, diverse, and multilingual team who genuinely care about doing right by our clients. Whether you’re a landlord, vendor, buyer, or tenant, you’ll find that we’re professional, proactive, and—above all—personal in everything we do.
Because for us, property isn’t just about transactions, it’s about people, trust, and the little moments that make a big difference.
A Different Kind of Success
Our success isn’t measured in pounds - it’s measured in trust, relationships, and the results we deliver for our clients. Our story is one of passion, integrity, and going the extra mile, every time.
Driven by People, Not Profits
In a crowded marketplace of corporates and cut corners, we’ve built a forward-thinking business where people always come first - everything else takes care of itself.
A Vision for Better Estate Agency
Estate agents don’t always have the best reputation but we’re different. Our vision is simple: to keep things personal, honest, and stress-free, delivering a service that makes moving home simpler, clearer, and more human.
Guided by Our Values
Integrity, honesty, respect, and service excellence aren’t just words to us — they’re the standards we live by.
- Amber DayshMy partner and I had 2 tenancies managed by Jade in Samuel Estates. Throughout those years, Jade has always been very patient with our queries and always speedy and productive with answers. She was also extremely helpful when our first tenancy ended unexpectedly when our Landlord wanted to sell. She found us a flat in the building next door and we got to move without any fuss at all. Saving what could have been a very stressful event. Very much appreciated all her help.25/03/26
- Dylan NashMy partner and I couldn’t recommend Paul, Samira and Sine at Samuel Estates more highly. We met with a number of estate agents but immediately could tell that something was different, more honest and personal when first meeting Paul. They also had comforting evidence of selling properties fast within the area.We experienced great communication throughout the process and this personal approach really helped negotiate and seek alternative options when a few unforeseen circumstances arose up and down the chain, keeping everyone calm and then pushing when they needed to.We’d definitely recommend the team at Samuel Estates to anyone in Streatham/Norbury and surrounding areas that they cover.29/01/26
- DanielaIf I could give 10 starts I would! Whitney Heathcote = Unbelievably efficient, incredible personal service and conscientiousness, timeliness and genuine care to get things done the best way possible. The way Whitney dealt with my (very painful at times) works project was Fantastic! And the whole agency is brilliant all the staff members and management. Very happy with the service and support throughout 2025 and looking forward to the same for 2026! The best agency I have ever dealt with! Thank you so much team you are the 'dream team'.17/01/26
- Andrew ColeWe were tenants at a property in Raynes Park managed by Jade at Samuel Estates and were very happy with the service provided. We had few issues but when we did and reported them, they were efficient and professional at sorting it out. The end of tenancy came and was fairly straight forward. I would recommend!27/11/25
- Joe BloorMy experience with Samuel Estates has been excellent from start to finish. They were very professional and helpful during the initial stages of renting the flat, making the entire process smooth and straightforward.Throughout my tenancy, the team has consistently provided prompt and efficient support whenever any issues have arisen. They have arranged quick callouts for boiler problems, leaks, and other maintenance matters, which has been greatly appreciated.A special thanks to Chi, our property manager, for his responsiveness and professionalism. He has made living here very easy and ensured that any concerns were dealt with swiftly.Having had less positive experiences with other estate agents in the past, I can confidently say that Samuel Estates stands out for their reliability, friendliness, and genuine care for their tenants. Even on the rare occasion when I was locked out, the staff in the office were extremely kind and helpful.Overall, I’ve been very impressed with Samuel Estates and would highly recommend them to anyone looking for a well-managed and supportive letting agent.10/10/25