Meet the teaM

At Samuel Estates, we work hard to build a team that’s full of experts and meets our high standards of customer service. We’re proud to have a multicultural and diverse team, they are the fabric of our business.

Get to know each member of our incredible team below.

Nick Samuel Portrait
Managing Director

Nicholas Samuel MNAEA MARLA

Operations Director

Paul Ahearn

Director of Lettings 
& Property Management

Ryan Chemaly

Senior Property Manager

Chi-Huy Ha MARLA

Senior Lettings Consultant

Stefano Basciu MARLA

Lettings Manager

Daniel Jameau MNAEA

Property Manager

Angela Bartiromo

Property Manager

Suzanne Ball

Senior Property Manager

Jade Moeller

Sales Consultant

Jai Josiah

Saturday Receptionist

Hassan Hussain

Lettings Consultant

Amanda Lees

Property Manager

Maxine Deacon

Property Manager

Denise De Sousa

Property Manager

Sebastian Banister

Company Secretary

Janet Borrow LLB

Client Accounts Manager

Susanne Mathes

Office Administrator

Connie Ahearn

Sales Consultant

Siné Pollard

Lettings Administrator

Adam Pagella

marcelleviljoen
Compliance Manager

Marcelle Viljoen

Property Manager

Lise Discombe

Property Manager

Jesse Mfunda

Property Manager

Yasmine Nabil

Property Manager

Whitney Heathcote

Nick Price
Sales Valuer & Marketing Consultant

Nick Price

Managing Director

Nicholas Samuel MNAEA MARLA

After taking over several agencies, Nick has grown Samuel Estates’s property portfolio and expanded the lettings part of our business into Central, East, and South East London. It is now an award-winning boutique agency with an increasing number of international customers.

Before Samuel Estates, Nick worked in a senior role within the IT Directorate for Post Office, overseeing change control and commercial input on the automation platform.

Nick is heavily involved in the local business community as a Director of the Merton Chamber of Commerce and also held the position as Chair of a Town Centre Partnership Board. Hobbies include tennis, personal fitness, paddle-boarding and Nick is a keen adventure traveller.

Operations Director

Paul Ahearn

Paul, originally from Zimbabwe, joined Samuel Estates in 2006, previously coming from an accounting background. Paul has worked hard to assist in growing and making Samuel Estates the success we are today.

Paul’s primary role is overseeing the day-to-day operations of the company, covering lettings, sales and property management. His knowledge and understanding of the property market is second to none.

When he finds time to relax, he loves nothing more than going fly fishing in the country.

Director of Lettings 
& Property Management

Ryan Chemaly

Ryan joined Samuel Estates in October 2015 as a Lettings Coordinator. In June 2018 he was promoted to Lettings Manager and has been loving every minute of it!

Walking into client’s homes and helping them achieve their rental objectives is great job satisfaction. He offers honest advice and takes a consultative approach to the rental market, understanding our client’s needs and mapping out a plan for success.

Outside of Samuel Estates Ryan is a new father and enjoys spending time with his family and watching sports.

Senior Property Manager

Chi-Huy Ha MARLA

Chi-Huy Ha has been a Property Manager with Samuel Estates since June 2018. Chi has a combined experience of 5 years working in the Estate Agency business and comes from an Accounting background.

His favourite part of his job is liaising with contractors to get issues sorted promptly. When Chi is not at work, he enjoys going to the theatre, concerts and eating plenty of chocolate!

Senior Lettings Consultant

Stefano Basciu MARLA

Stefano Basciu is one of our Letting Consultants and joined the team in March 2018. Since he moved to London in 2006, he has worked in the hospitality sector climbing the managerial ladder up to restaurant general manager. He then made the jump to the estate industry, bringing his particular attention of the customer care into this business with his unique Italian character and passion.

His favourite aspect of working at Samuel Estates is the friendly approach combined with the high skill of every team member that is always there for help and support. Outside of work, Stefano enjoys binge-watching TV series on Netflix, dining out with his girlfriend and spending time home petting his beautiful cat Fiona.

Lettings Manager

Daniel Jameau MNAEA

Daniel has been working with Samuel Estates since 2015. His typical day consists of following up on enquiries, arranging and carrying out viewings and pushing to obtain the best possible price for our clients. His role also involves keeping clients up to date with the market and progress of finding new tenants as well as uploading properties to the online portals.

Daniels favourite aspect of working for Samuel Estates is matching properties to the right applicant and seeing their face when they move into their dream home!

Outside of work, Daniel enjoys spending his free time with his wife and friends and when he can; squeeze in some games on his Xbox.

Property Manager

Angela Bartiromo

Angela has worked for Samuel Estates since May 2011 coming from a fashion retail background, supervising staff and the daily runnings of the store.

She now works as part of our Property Management team, carrying out property inspections on all our managed properties.

Her favourite reason for working for Samuel Estates is working our positive team spirit. She loves creating a friendly face and atmosphere.

A typical day for Angela is getting out and checking properties and liaising with tenants, landlords and contractors.

Outside of work, she enjoys spending time with friends and family and keeping fit.

Property Manager

Suzanne Ball

Suzanne is a dedicated property manager with two years of experience in the industry. She brings a unique blend of skills from her background in nursing, which has shaped her ability to thrive in fast-paced environments and handle diverse challenges with care and professionalism.

What Suzanne loves most about property management is the variety—no two days are the same. She enjoys meeting new people, building strong relationships, and navigating the dynamic nature of the role.

Outside of work, Suzanne is a proud mum of three and a grandmother to one. She values quality time with her family and friends and enjoys exploring new experiences whenever she can.

Senior Property Manager

Jade Moeller

Jade joined Samuel Estates in 2022 as a Property Manager. She comes from a management background with many years of experience in various roles within the property industry. She utilises her vast industry-knowledge within her role, ensuring that her clients (landlords and tenants alike) are happy and getting the excellent service they deserve.

She is highly organised and ensures all tasks are dealt with within a timely manner and provides continuous feedback to all parties. She takes pride in her excellent attention to detail and doesn’t rest until the job is done.

In her spare time, she is a mother to two beautiful young girls, who take up all her spare time, but she wouldn’t have it any other way! Her interests are party-planning and decorating and she enjoys baking and creating elaborate parties for her family.

Sales Consultant

Jai Josiah

Bio: Jai is a dedicated and approachable real estate professional who is passionate about helping people achieve their property goals. With a strong background in customer service and relationship management, she prides herself on creating a positive and stress-free experience for every client. Known for her warm personality, strong communication skills and attention to detail, Jai takes the time to understand her clients’ needs and guide them confidently through every stage of the buying or selling process.  What Jai enjoys most about working in property is meeting new people and being part of such an important milestone in their lives.

Outside of work, Jai enjoys socialising with friends and family, baking, martial arts and trying new sports.

Saturday Receptionist

Hassan Hussain

Hassan joined Samuel Estates in 2023, with a profound passion for property that he nurtured since a young age. Hassan is a people’s person and working on the front line, he consistently delivers an efficient, professional, and amiable experience to our esteemed clients.‌

Approaching each task with a dedicated spirit, Hassan continuously endeavours for excellence, infusing every interaction with enthusiasm and determination.

Beyond Samuel Estates, Hassan derives fulfilment from participating in team sports such as cricket, football, and basketball. When he is not out on the field, he is the gym embracing an active lifestyle.

Lettings Consultant

Amanda Lees

Amanda brings a wealth of customer service experience and a strong background in front-of-house management, having previously worked as Reception Manager at Nuffield Health Gym. She is passionate about delivering a warm, professional experience for every client and takes pride in clear communication and attention to detail – essential qualities in the fast-paced world of property.

Outside of work, Amanda enjoys travelling and embracing new adventures. She also leads an active lifestyle and can often be found in the gym.

Property Manager

Maxine Deacon

Maxine is an experienced property professional with a strong background in property management, lettings, and client care. She is passionate about delivering high standards of service and takes pride in building positive relationships with landlords, tenants, and contractors alike. What Maxine enjoys most about working in property is the variety and challenge that each day brings. She enjoys finding solutions, supporting clients, and working within an environment where no two situations are ever the same.

Outside of work, Maxine enjoys listening to music of all genres, dancing, spending time with family and friends, having new experiences, being in nature and travelling.

Property Manager

Denise De Sousa

Denise is a dedicated property professional with a passion for delivering excellent customer service and building strong relationships with clients. She brings a calm, organised, and professional approach to her role and enjoys supporting landlords and tenants through every stage of the property journey. What Denise enjoys most about property management is the fast-paced nature of the industry and the fact that no two days are ever the same. She enjoys problem-solving, meeting new people, and helping clients navigate challenges with confidence and care.

Outside of work, Denise enjoys long walks exploring London, cooking new recipes, playing tennis and spending quality time with her family and friends.

Email:denise@‌samuelestates.com

Property Manager

Sebastian Banister

An accomplished and versatile property manager with a background in brokerage sales, bringing extensive experience across residential property management. After many successful years as a broker, Sebastian transitioned into property management and has spent the past four years developing strong expertise in the field.

With excellent interpersonal skills and a personable approach, he communicates effectively with tenants and builds positive, lasting relationships. His professional and understanding manner enables him to manage situations with empathy while consistently maintaining high standards of service.

Outside of work, Sebastian enjoys travelling and taking spa breaks, as well as maintaining an active lifestyle through regular gym sessions. He also values social time with friends, whether that’s going out for drinks or exploring new restaurants

Company Secretary

Janet Borrow LLB

Following her studies at the London School of Economics, Janet worked as a lawyer undertaking a wide range of commercial work in advising SMEs. Her role involved offering guidance on company commercial and employment matters; acquisitions; shareholder and partnership agreements terms and conditions & website compliance.

Janet is now the Samuel Estates Company Secretary. She works with the Directors on various legal matters, commercial negotiations and in our agency acquisition strategy.

Client Accounts Manager

Susanne Mathes

Susanne has been with Samuel Estates since 2016 and has worked in the industry for nearly a decade. A lawyer by training, she has responsibility for overseeing and administering the clients accounts. A fan of order and efficiency, she enjoys supporting her colleagues in the property management team and engaging with a wide variety of landlords, tenants and suppliers.

Outside of work, Susanne enjoys spending time with her family, swimming and catching up with friends.

Office Administrator

Connie Ahearn

Connie worked in a variety of roles before moving from Zimbabwe to the UK in 2006, including 19 years working in the Catering & Hospitality Industry.

As our Office Administrator, Connie is the central point of contact for client communication. She greets and assists clients and visitors and carry out general administrative duties.

Dealing with landlords, tenants and utility companies is often challenging, and no day is the same, so being bored is never an option.

Her top five values include honesty, flexibility, conscientiousness, to be compassionate and finally to have a sense of humour “to be able to laugh at one’s self and to turn a dark moment into sunshine”.

She enjoys spending time with my family and friends, baking, reading and taking my pooch for a walk – especially when the sun is shining.

Sales Consultant

Siné Pollard

Siné moved to the UK two years ago from Cape Town, South Africa. Coming from a Sales role she joined Samuel Estates with a hunger to strive. She is a people’s person at heart with a passion for making a positive impact.

She is driven by a constant desire to improve and excel. As an avid reader and perpetual learner, she finds inspiration in the written word and the pursuit of continuous growth. Known for infectious enthusiasm, she approaches every task with a genuine passion.

Outside of the office you will find her either in a coffee shop reading another romance novel or going for a jog in the park. She also enjoys spending time with her family cooking dinner for them.

Lettings Administrator

Adam Pagella

Adam joined Samuel Estates in April 2024, bringing with him a wealth of experience from his tenure at a well-known agency in Surrey. As our Lettings Administrator, Adam seamlessly oversees the entire lifecycle of tenancies, from offer acceptance to move-in, ensuring a smooth and efficient process for tenants and landlords.

With a keen eye for detail and a passion for delivering exceptional service, Adam finds great fulfilment in his role’s dynamic and varied nature. His dedication to excellence and his ability to navigate complex situations make him an invaluable asset to our team.

Beyond his professional endeavours, Adam treasures the moments spent with his young family, finding joy and inspiration in their company. An avid traveller, he embraces new cultures and experiences, constantly expanding his horizons.

Additionally, Adam is a true gastronome, always eager to explore the culinary delights of different cuisines.

With his diverse interests and unwavering commitment to excellence, Adam embodies the spirit of Samuel Estates, enriching both our team and our clients’ experiences.

Compliance Manager

Marcelle Viljoen

Marcelle has an extensive background spanning human resources, compliance, and management across various sectors, including maritime, manufacturing, transport, and education. Her comprehensive skill set and strong attention to detail ensure we meet our legal obligations seamlessly, supporting both tenants and landlords.

Known for her solution-focused approach and excellent communication, Marcelle brings a wealth of experience and a hands-on attitude to our team, making her an essential part of maintaining our high standards.

Outside of work, Marcelle enjoys exploring the outdoors and has a passion for continuous learning

Property Manager

Lise Discombe

Meet Lise, our new team member covering Devon properties! Lise brings a wealth of experience from the hospitality industry. Before joining us, she was a top-performing sales representative, dominating seven counties and South Wales and even clinching the title of top salesperson in the country. She also ran a successful gift shop and a bridal and balloon decorating business.

Lise is known for her caring nature, stellar organisational skills, and meticulous attention to detail. In her downtime, she loves gardening, reading, entertaining, and caravanning with her husband, Gary.

Property Manager

Jesse Mfunda

After completing his studies at King’s College London, Jesse began his career managing and advising high-net-worth residential property portfolios across London.

With a background in Biomedical Sciences, Jesse brings a thoughtful, analytical approach to property management and is a natural problem-solver. He places great importance on clear communication, integrity, and building strong, lasting relationships with clients.

Outside the office, Jesse is a keen runner and fitness enthusiast, an avid reader, and has a strong creative interest in fashion and creative direction.

Property Manager

Yasmine Nabil

Yasmine began her career in the property industry in 2012 and quickly found fulfilment in supporting clients with her calm, caring, and thoughtful approach. She has gained experience across a variety of roles within the industry, developing a well-rounded and practical skill set.

She has recently completed a Master’s degree in Business Administration alongside a Level 6 Diploma in Professional Management and Leadership Practice, and continues to work towards further property-related qualifications.

Yasmine is passionate about serving clients and the wider community, striving to make a genuine difference through both technical expertise and personal care. Outside of work, she enjoys international travel, countryside breaks, sport, and has a strong interest in fine art, history, languages, and antiquities. She lived in Paris for three years and is currently learning Mandarin. A devoted animal lover, she is rarely far from her cat, Sami-Atlas.

Property Manager

Whitney Heathcote

Whitney recently moved to the UK from South Africa. She has been in the real estate industry since 2011 and has joined the property management team at Samuel Estates.

Whitney’s mantra is to ‘always go above and beyond’, as she strives to deliver an excellent service to all her clients. She has an outgoing personality, which helps to create significant and lasting relationships with her clients.

Whitney loves spending time with her family and friends, travelling, and exploring new things.

She is a foodie at heart and absolutely adores animals and wildlife.

Sales Valuer & Marketing Consultant

Nick Price

Nick brings over 20 years of experience across residential and commercial property, with a career spanning land acquisition, estate agency, and asset management. He began his career with Countywide in 1998 before moving into commercial surveying with Janson’s & Partners (Colliers CRE), where he handled valuations, development sites, and negotiations on complex property deals.

He has since held senior roles at Gibbs Gillespie, Potter & Ford, and Gifto Properties, gaining extensive expertise in valuations, sales, lettings, land buying, and planning legislation. Known for building strong client relationships and delivering honest, informed advice, Nick combines his deep market knowledge with a personable, professional approach.

Outside of property, Nick is a keen fitness enthusiast with a background in leisure services.

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OUR GREATEST ASSETS

We’re a close-knit, diverse, and multilingual team who genuinely care about doing right by our clients. Whether you’re a landlord, vendor, buyer, or tenant, you’ll find that we’re professional, proactive, and—above all—personal in everything we do.

Because for us, property isn’t just about transactions, it’s about people, trust, and the little moments that make a big difference.

A Different Kind of Success

Our success isn’t measured in pounds - it’s measured in trust, relationships, and the results we deliver for our clients. Our story is one of passion, integrity, and going the extra mile, every time.

Driven by People, Not Profits

In a crowded marketplace of corporates and cut corners, we’ve built a forward-thinking business where people always come first - everything else takes care of itself.

A Vision for Better Estate Agency

Estate agents don’t always have the best reputation but we’re different. Our vision is simple: to keep things personal, honest, and stress-free, delivering a service that makes moving home simpler, clearer, and more human.

Guided by Our Values

Integrity, honesty, respect, and service excellence aren’t just words to us — they’re the standards we live by.

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