When it comes to selling or letting your property, choosing the right estate agent can make a...
Our Regulatory Body Memberships
Samuel Estates works to deliver best practice in everything we do for you. This includes the support and protection offered by our range of professional memberships:
Fully regulated and bonded member of Association of Residential Letting Agents (ARLA) Propertymark
ARLA sets out a code of practice for letting and managing properties. It helps us enable clear and successful arrangements between landlords and tenants and provides a full understanding of the latest regulations. It also includes:
Member of The National Association of Estate Agents (NAEA) Propertymark
Samuel Estates is proud to be a fully licensed and regulated member of The National Association of Estate Agents (NAEA).
The NAEA is the UK’s leading professional body for estate agency. Its 10,000 members in the UK and overseas are bound by strict rules of conduct to ensure they offer the highest level of integrity and service. At the same time, the Association’s entry qualification means you can be sure you are dealing with an expert. By choosing an NAEA member, you can feel secure in the knowledge that you and your property are in safe hands.
Propertymark Conduct & Membership Rules
Member of the Tenant Deposit Service (TDS)
TDS protects a tenant’s deposit, ensuring it is returned promptly at the end of a tenancy where there is no dispute.
It also provides an independent solution, should there be any dispute.
Member of The Property Ombudsman Scheme
The member agents comply with a Code of Practice which lays down standards of business conduct. The Property Ombudsman provides renters, buyers and sellers with a free, independent and impartial complaints resolution process.
Member of Office of Fair Trading
Its purpose is to make sure that we act in the best interests of our clients, and that both buyers and sellers are treated honestly, fairly and promptly. It also sets out the legal regulations for estate agents to adhere to.
SELLING YOUR PROPERTY
LETTING YOUR PROPERTY
PROPERTY MANAGEMENT
SWITCHING AGENTS
PROPERTIES FOR SALE
PROPERTIES TO RENT
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OUR GREATEST ASSETS
We’re a close-knit, diverse, and multilingual team who genuinely care about doing right by our clients. Whether you’re a landlord, vendor, buyer, or tenant, you’ll find that we’re professional, proactive, and—above all—personal in everything we do.
Because for us, property isn’t just about transactions, it’s about people, trust, and the little moments that make a big difference.
A Different Kind of Success
Our success isn’t measured in pounds - it’s measured in trust, relationships, and the results we deliver for our clients. Our story is one of passion, integrity, and going the extra mile, every time.
Driven by People, Not Profits
In a crowded marketplace of corporates and cut corners, we’ve built a forward-thinking business where people always come first - everything else takes care of itself.
A Vision for Better Estate Agency
Estate agents don’t always have the best reputation but we’re different. Our vision is simple: to keep things personal, honest, and stress-free, delivering a service that makes moving home simpler, clearer, and more human.
Guided by Our Values
Integrity, honesty, respect, and service excellence aren’t just words to us — they’re the standards we live by.
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