Trusted property management across London
Protecting your investment, supporting tenants, and keeping you fully compliant
At Samuel Estates, we understand that being a landlord comes with both opportunity and responsibility. Our award-winning property management team looks after hundreds of homes across London, delivering peace of mind, protecting your investment, and keeping your tenants happy.
With over 20 years of experience, we take a proactive, hands-on approach. From maintenance and inspections to rent collection and compliance, your property is managed as if it were our own.
As a fully ARLA Propertymark-accredited agency, we stay ahead of legislative changes, including the Renters’ Reform Act, ensuring your property remains compliant and your interests protected.
What’s included in our Property Management Service
Tenant & Tenancy Management
We take care of everything from finding the right tenant to managing the tenancy throughout its lifecycle, ensuring a smooth and professional experience for both landlord and tenant.
- Full tenant referencing (credit, income, and landlord checks)
- Preparation of legally compliant tenancy agreements
- Deposit registration and protection
- Check-in process and independent inventory coordination
- Tenancy renewals and rent reviews
Compliance & Safety
Staying compliant is critical and increasingly complex. We manage all required certifications and keep you up to date with ongoing legislative changes, so nothing is missed.
- Gas safety certification and annual checks
- Electrical safety and appliance testing
- Legionella risk assessments
- Ongoing compliance monitoring in line with current legislation
Rent Collection & Financial Management
We ensure rent is collected efficiently and on time, while providing clear, transparent reporting so you always know exactly where you stand.
- Monthly rent collection and transfer
- Arrears monitoring and follow-up
- Detailed monthly statements
- 24/7 access via our secure Landlord Portal
Repairs & Maintenance
Our proactive maintenance approach helps prevent small issues becoming costly problems, while keeping tenants satisfied and properties well maintained.
- Online repair reporting system (accessible in 40+ languages)
- Real-time issue tracking and updates
- Contractor coordination and quote management
- Proactive maintenance to protect long-term value
Property Oversight
Regular oversight ensures your property remains in excellent condition and any issues are identified early, protecting both your asset and your tenant relationship.
- Routine property inspections with detailed reports
- Pre-tenancy inspections to ensure readiness
- End-of-tenancy management and deposit negotiations
A tailored approach, built around you
We understand that no two landlords are the same. That’s why our approach is never one-size-fits-all. Whether you prefer a fully hands-off service or would like to stay involved in certain aspects, we tailor our management around you, your property, and your long-term goals.
LETTING YOUR PROPERTY
LANDLORD FEES
NON RESIDENT LANDLORDS
RENTERS RIGHT ACT
SELLING YOUR PROPERTY
BEYOND PROPERTY
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OUR GREATEST ASSETS
We’re a close-knit, diverse, and multilingual team who genuinely care about doing right by our clients. Whether you’re a landlord, vendor, buyer, or tenant, you’ll find that we’re professional, proactive, and—above all—personal in everything we do.
Because for us, property isn’t just about transactions, it’s about people, trust, and the little moments that make a big difference.
A Different Kind of Success
Our success isn’t measured in pounds - it’s measured in trust, relationships, and the results we deliver for our clients. Our story is one of passion, integrity, and going the extra mile, every time.
Driven by People, Not Profits
In a crowded marketplace of corporates and cut corners, we’ve built a forward-thinking business where people always come first - everything else takes care of itself.
A Vision for Better Estate Agency
Estate agents don’t always have the best reputation but we’re different. Our vision is simple: to keep things personal, honest, and stress-free, delivering a service that makes moving home simpler, clearer, and more human.
Guided by Our Values
Integrity, honesty, respect, and service excellence aren’t just words to us — they’re the standards we live by.
- Amber DayshMy partner and I had 2 tenancies managed by Jade in Samuel Estates. Throughout those years, Jade has always been very patient with our queries and always speedy and productive with answers. She was also extremely helpful when our first tenancy ended unexpectedly when our Landlord wanted to sell. She found us a flat in the building next door and we got to move without any fuss at all. Saving what could have been a very stressful event. Very much appreciated all her help.25/03/26
- Dylan NashMy partner and I couldn’t recommend Paul, Samira and Sine at Samuel Estates more highly. We met with a number of estate agents but immediately could tell that something was different, more honest and personal when first meeting Paul. They also had comforting evidence of selling properties fast within the area.We experienced great communication throughout the process and this personal approach really helped negotiate and seek alternative options when a few unforeseen circumstances arose up and down the chain, keeping everyone calm and then pushing when they needed to.We’d definitely recommend the team at Samuel Estates to anyone in Streatham/Norbury and surrounding areas that they cover.29/01/26
- DanielaIf I could give 10 starts I would! Whitney Heathcote = Unbelievably efficient, incredible personal service and conscientiousness, timeliness and genuine care to get things done the best way possible. The way Whitney dealt with my (very painful at times) works project was Fantastic! And the whole agency is brilliant all the staff members and management. Very happy with the service and support throughout 2025 and looking forward to the same for 2026! The best agency I have ever dealt with! Thank you so much team you are the 'dream team'.17/01/26
- Andrew ColeWe were tenants at a property in Raynes Park managed by Jade at Samuel Estates and were very happy with the service provided. We had few issues but when we did and reported them, they were efficient and professional at sorting it out. The end of tenancy came and was fairly straight forward. I would recommend!27/11/25
- Joe BloorMy experience with Samuel Estates has been excellent from start to finish. They were very professional and helpful during the initial stages of renting the flat, making the entire process smooth and straightforward.Throughout my tenancy, the team has consistently provided prompt and efficient support whenever any issues have arisen. They have arranged quick callouts for boiler problems, leaks, and other maintenance matters, which has been greatly appreciated.A special thanks to Chi, our property manager, for his responsiveness and professionalism. He has made living here very easy and ensured that any concerns were dealt with swiftly.Having had less positive experiences with other estate agents in the past, I can confidently say that Samuel Estates stands out for their reliability, friendliness, and genuine care for their tenants. Even on the rare occasion when I was locked out, the staff in the office were extremely kind and helpful.Overall, I’ve been very impressed with Samuel Estates and would highly recommend them to anyone looking for a well-managed and supportive letting agent.10/10/25