Vista House, Chapter Way, Colliers Wood, SW19

Very happy with the services provided. From the lady who picked up the phone and managed to squeeze me into a viewing for 15 minutes after the call, to Stefano who showed the property and assisted me through the offering process with his excellent expertise. Also happy with the post signing service so far, including support for setting up and transferring bills.

The whole renting process was very smooth. Agent Stefano is professional and responsive to our queries by providing detailed info every time. We love the property and area but it is a shame that the property is full of heavy cigarette smell in the upholstery which is deep inside and hard to get rid of the smell e.g. leather sofa. The whole experience will be even better if the smell has been removed by professional cleaning before we moved in. Unfortunately, Samuel Estate could not help much on this after we reported. Apart from this, the experience was good and staff are helpful! That's why it's 4 stars. Otherwise, we will give 5 definitely.

I have been a happy client for many years and I continue to use Samuel Estates for my property management. Professional, transparent and service minded.

My partner and I are a week away from moving in! The staff at Samuel Estates have been very helpful and quick to respond to any quieres throughout the process. Having engaged with almost all agencies within the area by far have found these to have the best properties and the best staff!

Dealing with Stefano of the Colliers wood branch was a breeze, he was very helpful, informative and accommodating right from the start. Everything was clearly put forward and any queries, however stupid were met with clear and easy to follow information.

Thereafter, once moving in, our handover to our property Manager Chi, was smooth and again they couldn't have been more helpful so far.

This has all helped make a stressful time much easier to deal with and helped us enjoy our new home.

Many thanks.

Adam & Lohaine

32 Kennet Square

Samuel Estates managed my flat in London for a few years and after an issue with one account manager, they quickly turned things around, gave me a new account manager and have been great in every way. Jade was our account manager and was responded immediately to all my emails and questions. She also managed the renovation of a bathroom while tenants were living there and did a fantastic job of ensuring the renovation was completed to a high standard and the tenants were happy. Would recommend them to others.

Samuel Estates were amazing in helping us find our flat! Daniel Jumeau, who showed us the flat, has been wonderful throughout. He’s kept us updated regularly, helped us secure the flat we wanted to much, and has been beyond helpful and outgoing for us. I couldn’t recommend him or Samuel Estates more. Thank you so much!

Great service, from start to finish - Stefano/Dan (Rentals) & Yohana/Jade (Property Mgmt) has helped us secure our 2nd rental property. Truly grateful for the professional & knowledgeable guidance thru this often complex activity. No doubt they will be our first port of call for our next move!

Thank you to Chi and the Colliers Wood Samuel Estates team for a smooth tenancy experience for 2 years. Great communication and professionalism throughout. Would highly recommend!

I had a great experience with Samuel Estates. Daniel was very helpful in getting me a viewing of the property I was interested in and very quick to respond to any questions I had!