When it comes to selling or letting your property, choosing the right estate agent can make a...
Feel stuck with your current letting agent?
Switching is easier than you think, even mid-tenancy
Many landlords across South West London feel “stuck” with their current letting agent, frustrated by slow responses, confusing fees, or a lack of accountability. The good news is: you can switch at almost any time, even while your tenants are still living in the property.
The tenancy agreement is between you and your tenants, not the agent. So whether your agent found the tenant, or you’re midway through a tenancy, you can still transfer management.
At Samuel Estates, we’ve helped many landlords across Streatham, Colliers Wood, Balham, Tooting, Mitcham, and Norbury move from agents who overpromise and underdeliver. We handle the full process, contacting your current agent, collecting keys and documents, introducing ourselves to tenants, and ensuring compliance is watertight from day one.
Our proactive, ARLA Propertymark-regulated team will:
- Review your current contract and help you understand your options
- Manage all tenant communication and rent transitions
- Carry out an initial inspection and compliance check within the first six weeks
- Give you full access to your statements, safety certificates, and updates through our Landlord Online Portal
If you’ve been feeling tied to an underperforming agent, it’s time to take back control. Switching estate agents is easier than you think and we’ll guide you every step of the way.
switching agents FAQs
Can I change agents while my tenants are still living in the property?
Yes — absolutely. Your tenancy agreement is between you and your tenants. We can take over management in Streatham, Colliers Wood, Balham, Tooting, Mitcham, or Norbury without affecting their tenancy or rent payments.
Do I have to wait until my current agent’s fixed term ends?
Not necessarily. Most letting agreements allow you to give written notice once the initial period (typically 6–12 months) ends. We’ll review your Terms of Business and explain exactly when and how to switch.
What if I’ve already paid a letting fee to another agent?
That’s very common. You can still move your property management to us while your existing agent retains their initial letting fee. We’ll handle all ongoing management, maintenance, and rent collection from that point forward.
Will my tenants be affected by the switch?
Not negatively — most tenants welcome the change. We contact them directly, introduce ourselves, and explain everything clearly so there’s no confusion or disruption.
Is switching agents complicated?
Not at all. Once you’ve given notice, we handle everything — from collecting keys and deposit certificates to transferring documents and introducing ourselves to your tenants.
Can you help me check what notice I need to give my current agent?
Yes. Just send us your Terms of Business and we’ll review it for you. We’ll explain what clauses apply, what notice you need to give, and whether there are any hidden renewal fees to be aware of.
Do I need to tell my tenants about the change?
We take care of that for you. Our property management team will professionally introduce Samuel Estates, reassure your tenants, and ensure they have the correct details for rent payments and maintenance.
What happens to the deposit when I switch agents?
We’ll confirm which deposit protection scheme was used, transfer it if required, and issue updated prescribed information — keeping you compliant with current legislation.
What if my current agent isn’t cooperating or responding?
It happens. We’ve handled many transfers where communication has broken down. We’ll guide you through the correct process, ensure you stay compliant, and handle all contact in writing.
Why do landlords across South West London switch to Samuel Estates?
Because we deliver what others promise. With offices in Streatham, Balham, and Colliers Wood, you’ll have a dedicated Property Manager, transparent communication, and full confidence that your property is in expert hands.
LETTING YOUR PROPERTY
LANDLORD FEES
NON RESIDENT LANDLORDS
RENTERS RIGHT ACT
SELLING YOUR PROPERTY
BEYOND PROPERTY
Ready to make the switch?
If your current letting agent isn’t delivering the service you deserve, you don’t have to wait. We’ll help you review your contract, handle the transition, and give your property the attention it deserves.
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OUR GREATEST ASSETS
We’re a close-knit, diverse, and multilingual team who genuinely care about doing right by our clients. Whether you’re a landlord, vendor, buyer, or tenant, you’ll find that we’re professional, proactive, and—above all—personal in everything we do.
Because for us, property isn’t just about transactions, it’s about people, trust, and the little moments that make a big difference.
A Different Kind of Success
Our success isn’t measured in pounds - it’s measured in trust, relationships, and the results we deliver for our clients. Our story is one of passion, integrity, and going the extra mile, every time.
Driven by People, Not Profits
In a crowded marketplace of corporates and cut corners, we’ve built a forward-thinking business where people always come first - everything else takes care of itself.
A Vision for Better Estate Agency
Estate agents don’t always have the best reputation but we’re different. Our vision is simple: to keep things personal, honest, and stress-free, delivering a service that makes moving home simpler, clearer, and more human.
Guided by Our Values
Integrity, honesty, respect, and service excellence aren’t just words to us — they’re the standards we live by.
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