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Choosing the right Estate Agent

How to choose the right estate agent

When choosing the right estate agent for you, it is certainly worth finding out how accurate their valuations are. A good agent should be able to tell you what percentage of their original asking price they achieve on average, as well as how long they took to find a buyer against national averages.

You should also ask the person valuing your property if they are going to be carrying out the viewings or if they are going to be involved in the sale once they have walked out the front door. All too often the agent valuing your property is paid when you sign the firm’s contract rather than when they sell your property.

When choosing your estate agent, you want to make sure that they are honest, reliable and that they understand your motivations for selling. As an independent agency, we have the flexibility to adopt whatever approach we feel is of the most significant benefit to our clients. Corporate rules or targets do not restrict us, so you can be sure that our prices and aspirations align with your wants and needs.

A good estate agent should offer an understanding ear, actionable and sensitive advice and accurate information. We pride ourselves in being highly personable and empathetic to the needs of our clients. We always have time to listen with interest, and we believe passionately in providing straight-talking advice that is responsibly realistic rather than insincerely flattering.

Ultimately the critical part of choosing the right estate agent is considering the strength of their service, reputation and marketing plan – not merely on their valuation or commission rate. Plus, you have to be able to get along with them. After all, you’re going to be working closely with them for the duration of the selling process, so choose the agent you like best!

Our latest properties

What our customers think

  • Emma Hart

    After having horrible experiences renting at university, we're grateful for the attentive support we've had in finalising our tenancy. Daniel has been incredibly helpful, professional and taken the stress out of the process. We're excited to move into our new home and confident that any future problems will be managed well!

  • Ilda Prifti

    Great agency, we've been with them around 4 years. Always responsive and helpful.

  • Aimee Carpenter

    A great big thank you to Jessica at Samuel Estates Colliers Wood for all her help. She was so responsive and helpful through the process of renting a property and made it very stress free.

  • Sarah L

    A huge thank you to Yohana and the rest of the team at Samuel Estates Colliers Wood. We lived in a property managed by them for 4 years, and the service was always easy, efficient, and polite. Would definitely rent through Samuel Estates again!

  • Neal Helly

    My girlfriend and I experienced amazing service from Bilal and the team throughout our moving in experience. Bilal was very professional throughout and put us at ease from minute one, making the process very easy. Highly recommend!

  • chris graham

    Over the last few weeks I have dealt with Ryan and Daniel from the lettings team who were fantastic from the get go.Polite, professional, stayed in touch with regular updates.

  • chris graham

    Over the last few weeks I have dealt with Ryan and Daniel from the lettings team who were fantastic from the get go.

    Polite, professional, stayed in touch with regular updates.

  • Novak Bojovic

    I am a foreigner who was looking for a place in London for my university studies. The service by my agent Bilal was brilliant and most importantly very professional. The whole process was fast and the response on every question was quick and clear. One of the best attributes was the constant availability to solve any problems one might have.

  • Rainne Anne Wilson

    Our agent Bilal was very helpful! He responds very promptly to all our queries. We are very pleased with his service. Thank you very much, Bilal.

  • Alessandro De Corso

    Our agent Stefano was so professional and great since the day of the viewing through all the process of the tenancy agreement. Everything was set up on time and by law without any weird things that sometimes happen with many agencies around London. High recommend and big thanks again to our agent for his kindness and availability to met our requirements.

    Alessandro

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX