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Choosing the right Estate Agent

How to choose the right estate agent

When choosing the right estate agent for you, it is certainly worth finding out how accurate their valuations are. A good agent should be able to tell you what percentage of their original asking price they achieve on average, as well as how long they took to find a buyer against national averages.

You should also ask the person valuing your property if they are going to be carrying out the viewings or if they are going to be involved in the sale once they have walked out the front door. All too often the agent valuing your property is paid when you sign the firm’s contract rather than when they sell your property.

When choosing your estate agent, you want to make sure that they are honest, reliable and that they understand your motivations for selling. As an independent agency, we have the flexibility to adopt whatever approach we feel is of the most significant benefit to our clients. Corporate rules or targets do not restrict us, so you can be sure that our prices and aspirations align with your wants and needs.

A good estate agent should offer an understanding ear, actionable and sensitive advice and accurate information. We pride ourselves in being highly personable and empathetic to the needs of our clients. We always have time to listen with interest, and we believe passionately in providing straight-talking advice that is responsibly realistic rather than insincerely flattering.

Ultimately the critical part of choosing the right estate agent is considering the strength of their service, reputation and marketing plan – not merely on their valuation or commission rate. Plus, you have to be able to get along with them. After all, you’re going to be working closely with them for the duration of the selling process, so choose the agent you like best!

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What our customers think

  • Nisha Patel

    I had a great experience with Samuel Estates. Daniel was very helpful in getting me a viewing of the property I was interested in and very quick to respond to any questions I had!

  • Daniel Neves

    I wanted to extend my thanks to the team of Samuel estate. I have dealt with them in many occasion in the past 10 years and they have been mostly consistent with their personal approach. Thx to Nick , Lars, Paul and yohana.

  • Valentin Mocho Rodriguez

    Fantastic experience, Bilal was super helpful, responsive & very patient with me constantly pestering him for updates. Smoothest experience I’ve had with a letting agent for sure!

  • Adrian Agho

    Excellent service, very helpful staff.

  • ELENA ZO

    5 stars for Stefano Basciu​, letting consultant. He made the process of securing the flat we liked quick and straightforward. He was there to answer questions : )

  • jeffin paul

    Stefano was very helpful and efficient in dealing with all enquiries from start to finish of my rental property hunt.

  • Paul V

    I'm leaving one amazing property managed by Samuel Estates not only because their staff believe they can trespass the property in my absence as they give the keys away to third parties / service providers without any supervision. I did my best to fix this issue but they just lied to me (in written). The maintenance is also poor: for one year they failed to fix an issue with the boiler / water pressure so it's impossible to have a shower at constant temperature.

  • Maheen Nasir

    Very straightforward process to rent out a property with Samuel Estates. Stefano was great to deal with and responded to any queries we had promptly

  • Ayanna Griffith

    Stefano was my estate agent and he was great. Whenever I had a question he would take the time to find an answer, and was always available to speak to. I recommend Samuel Estates agency!

  • Zoha Desmukh

    Great experience so far! Stefano gave me loads of help and support! I recommend this agency

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX