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Ending your tenancy

Looking to End Your Tenancy

Sadly, nothing lasts forever, and there may come a time that either yourself or possibly your landlord will decide to bring the tenancy to an end. In most cases, your notice period will be two months unless otherwise stated in your Tenancy Agreement.

You can hand your notice in by e-mailing our property management team or by putting it in writing to one of our offices. However, please ensure you have received an acknowledgement of this notice.

When You Move Out

We’ll arrange a check-out appointment for you. The Inventory Clerk will meet you at the property to carry out the final inspection and take the final utility meter readings. The Inventory Clerk will then provide us with a schedule of condition once they have matched the check-in and check-out reports. Please note, if any keys are missing when you move out, you will need to pay for replacements of all locks.

We will endeavour to send you a copy of the check-out report within 72 hours of conducting the final inspection. The check-out report will list any changes/damages in the property from when you moved in, to when you moved out. They will advise us what can be considered fair wear and tear or damage. To make the process fair, we use an Independent Professional Inventory Company to examine the property. By law, we have fourteen days to refund your deposit after reaching an agreement, and there are no disputes.

Returning Your Deposit

Sometimes, there are disagreements over who receives the deposit, despite efforts by all parties to resolve the situation. If this is the case, the dispute can be referred to the Tenancy Deposit Scheme, which holds your deposit. A professional, impartial adjudicator will resolve the dispute. 

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What our customers think

  • George Calinescu

    We were so fortunate to have Samuel Estates Colliers Wood when we were searching for our next move. They went the extra length at every step to ensure we find the right place, making sure that it fits our needs. Great experience, thank you all and special thanks to Stefano for all the hard work.

  • Jadarose Brown-senior

    Stefano was amazing, he arranged a viewing very quickly, and explained the application process in detail, throughout the referencing stage he chased things with the company so he could try to get us moved in by our desired date. Any questions I had he was quick to answer.

    After moving in, all property queries have been dealt with through our property manager Steve within a matter of days.

    A very pleasant process throughout.

  • Be Video Confident “#MyLondyn”

    I highly recommend Samuel Estates if you are a landlord or selling a property. If you are looking for unparalleled personal and professional service, trustworthy, pro active, enthusiastic but not pushy, respectful and above all honest then Samuel Estates is the Estate Agents and Lettings Agents you’ve been looking for. I'm delighted that I found Samuel Estates and you will be too.

  • Nana Kwadwo Aboagye Osina

    You guys are doing excellent work

  • Darcy

    Incredible service from Stefano at Samuel Estates. His professionalism, warmth and efficiency made the moving process stress free! I would definitely recommend Stefano and the team at Samuel Estates if you are looking for a property.

  • Rohan Kempadoo

    Very happy with the service from Stefano and the team at Samuel Estates. Renting is extremely difficult at the moment but Stefano was fantastic and helped us enormously. Would recommend.

  • Eugene Kasap

    I would like to recommend Stefano Basciu as a real estate agent for your real estate needs.
    Stefano provided us with resources and support for a smooth and pleasant property lent.
    Stefano is a dependable and knowledgeable real estate agent who helped me relocate and offered brilliant property. His work has allowed me to have minimal worries during an important and stressful time, which allows me to recommend his and Samuel Estates' services to you with confidence.
    Please feel free to contact Samuel Estates.

  • Mahmoud Samir

    Team is friendly and managing all the paperwork pushing hard to get things done. Would welcome the opportunity and deal with them again in the future.

  • Jan Nieminen

    Well organised process. Stefano was a great support on the renting process. Quick replies to enquiries and always on top of everything! Can highly recommend!

  • ahmed el gamal

    Worked with Stefano Great People to work with very responsive

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX