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Handled Properly, Start to Finish
Ending Your Tenancy
Ending a tenancy does not need to be complicated. With the right guidance, the process can be straightforward, well managed, and handled professionally from start to finish.
At Samuel Estates, we ensure that both tenants and landlords are supported throughout the move-out process, helping everything run smoothly and reducing the risk of disputes.
Providing Notice
When you decide to move out, you will need to provide the correct notice in line with your tenancy agreement.
If you are unsure, we will guide you through what is required and confirm the relevant dates so that everything is handled correctly from the outset.
Preparing to Leave the Property
Before moving out, the property should be returned in the same condition as when you moved in, allowing for fair wear and tear.
You should refer to your original inventory report to ensure that the standard of cleanliness and condition is met. Particular attention should be given to kitchens, bathrooms, appliances, and any outdoor space where applicable.
Cleaning is one of the most common areas where issues arise at the end of a tenancy. While there is no obligation to use a professional cleaning company, the property must be cleaned to a professional standard if that is how it was presented at the start of the tenancy.
Check-Out and Final Inspection
At the end of your tenancy, a check-out inspection will need to be carried out against the original inventory report.
For fully managed properties, our team will arrange the check-out, liaise with the inventory clerk, and oversee the process to ensure everything is handled correctly. For properties that are not managed by Samuel Estates, the check-out process is typically arranged directly by the landlord, and you will need to liaise with them regarding access, key return, and the inspection itself.
The inspection will include meter readings, a review of the property’s condition, and the return of all keys. Once completed, the property must be fully vacated.
Keys, Utilities and Moving Out
All keys must be returned at the end of the tenancy. If any keys are missing, locks may need to be replaced for security reasons, and the cost may be deducted from the deposit.
You will also need to ensure that utility accounts are closed or transferred, final meter readings are taken, and your standing order for rent is cancelled once your final payment has been made.
Where the property is fully managed, we can assist with notifying utility providers and coordinating your move with your property management team.
Deposit Return
Following the check-out, a report will be prepared comparing the condition of the property against the original inventory.
For managed properties, we will liaise with both tenant and landlord to agree any deductions and arrange the return of the deposit in line with the tenancy deposit scheme.
For non-managed properties, the landlord will manage this process directly, and any discussions regarding deductions or the return of the deposit will be handled between tenant and landlord.
Where there is no dispute, deposits are typically returned promptly once agreement has been reached.
If There Is a Dispute
In the event that an agreement cannot be reached, the tenancy deposit scheme provides an independent dispute resolution service.
This ensures that any disagreements are handled fairly and in line with the evidence provided, giving both tenants and landlords confidence in the process.
A Well-Managed Process from Start to Finish
Our role is to ensure that the end of your tenancy is handled properly, with clear communication and a structured approach throughout.
By managing the process carefully, we help protect the condition of the property while ensuring that tenants are treated fairly and kept fully informed at every stage.
Download Our End of Tenancy Guide
For a full checklist and detailed guidance on preparing for your move, you can download our guide below:
PROPERTIES TO RENT
HOW TO RENT
THE RENTAL PROCESS
MAKING AN OFFER
BEYOND PROPERTY
WHO WE ARE
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OUR GREATEST ASSETS
We’re a close-knit, diverse, and multilingual team who genuinely care about doing right by our clients. Whether you’re a landlord, vendor, buyer, or tenant, you’ll find that we’re professional, proactive, and—above all—personal in everything we do.
Because for us, property isn’t just about transactions, it’s about people, trust, and the little moments that make a big difference.
A Different Kind of Success
Our success isn’t measured in pounds - it’s measured in trust, relationships, and the results we deliver for our clients. Our story is one of passion, integrity, and going the extra mile, every time.
Driven by People, Not Profits
In a crowded marketplace of corporates and cut corners, we’ve built a forward-thinking business where people always come first - everything else takes care of itself.
A Vision for Better Estate Agency
Estate agents don’t always have the best reputation but we’re different. Our vision is simple: to keep things personal, honest, and stress-free, delivering a service that makes moving home simpler, clearer, and more human.
Guided by Our Values
Integrity, honesty, respect, and service excellence aren’t just words to us — they’re the standards we live by.
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