Ending your tenancy

Looking to End Your Tenancy

Sadly, nothing lasts forever, and there may come a time that either yourself or possibly your landlord will decide to bring the tenancy to an end. In most cases, your notice period will be two months unless otherwise stated in your Tenancy Agreement.

You can hand your notice in by e-mailing our property management team or by putting it in writing to one of our offices. However, please ensure you have received an acknowledgement of this notice.

When You Move Out

We’ll arrange a check-out appointment for you. The Inventory Clerk will meet you at the property to carry out the final inspection and take the final utility meter readings. The Inventory Clerk will then provide us with a schedule of condition once they have matched the check-in and check-out reports. Please note, if any keys are missing when you move out, you will need to pay for replacements of all locks.

We will endeavour to send you a copy of the check-out report within 72 hours of conducting the final inspection. The check-out report will list any changes/damages in the property from when you moved in, to when you moved out. They will advise us what can be considered fair wear and tear or damage. To make the process fair, we use an Independent Professional Inventory Company to examine the property. By law, we have fourteen days to refund your deposit after reaching an agreement, and there are no disputes.

Returning Your Deposit

Sometimes, there are disagreements over who receives the deposit, despite efforts by all parties to resolve the situation. If this is the case, the dispute can be referred to the Tenancy Deposit Scheme, which holds your deposit. A professional, impartial adjudicator will resolve the dispute. 

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What our customers think

  • Shameem Bhyat

    Paul at Samuel Estates has been exceptional. His no-nonsense attitude helped enormously with the sale of my house. At a time when good conveyancers are hard to come by, Paul made great recommendations and facilitated communications with all parties with speed and efficiency, always keeping me in the loop at every stage of the process. It can certainly be challenging when it comes to selling your home but Paul really made the process easy. Thank you so much.

  • Kayley Donnelly

    This was the smoothest experience I've had moving to a new flat. Daniel was really helpful and very accommodating when we tried to arrange a second viewing. He was very responsive to emails which I really appreciated, and unlike other agencies I was not harassed with lots of phone calls! Very happy with the flat and the service received.

  • Bel Vita

    The worst agency I've ever rented in, they don't care about the tenant's welfare, no repairs are done, they want to hold the tenant responsible for everything, I do not recommend it!

  • David Evans

    We had a great experience with Samuel Estates. Bilal was our estate agent and he was a great asset to us getting the property we loved. Thanks so much and we would definitely use these guys again!

  • raj kumar

    special thanks to Daniel. he has been very kind and helpful. he made that whole thing very easy. very professional and friendly agent.
    Lina Svegzdaite is an AMAZING property manager. very professional and very friendly. Highly experienced. i am very happy and thank her for giving the wonderful experience when it comes maintenance issues.

    thanks SAMUEL ESTATES management team for having Daniel and Lina.

  • Bilge Gündüz

    Top real estate agency. Special thanks to Daniel for finding us a perfect flat that meets all our needs! Highly recommended!

  • Charlie

    I’m not someone to usually write a review, but I was highly impressed with the service I received from Samuel Estates. I would highly recommend Jessica to anyone looking for a new home. I have had to move a few times over the last few years and she was the best estate agent I have ever dealt with. She was helpful, professional and answered any questions we had promptly and efficiently. She made the process stress-free and took care to make sure we was happy every step of the way. I highly recommend.

  • Conor MacLeay

    Jessica was very helpful throughout the process. Would recommend Samuel Estates.

  • Lucy Robinson

    Highly recommend Samuel Estates.Sold & bought properties with them & experienced expertise & efficiency from start to finish.Competitive pricing, highly knowledgeable & know the properties inside & out, providing confidence to both seller & purchaser.

  • David

    Good service no pressure from agent professional and helpful.

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX