Our Letting Service for Landlords

We offer two different letting service options to our landlords. Whichever you choose is up to you. Remember, the right service for you will depend on your needs and requirements. What works for someone else might not work for you.  

To help you make up your mind, we’ve outlined the different elements of each of our services.  

Features available through our Let Only service 

Some benefits will apply to both our letting service options and will help make managing your rental property easier.  

An improved cashflow 

Many clients use a letting service to help them maintain healthy cash flow. We offer to collect our commission fees every month rather than you having to pay a one-off payment at the beginning of each tenancy, making it easier for you to manage your cashflow.  

Access to Landlords Online  

We also offer complimentary access to ‘Landlords Online’ to all our landlords using our Fully Managed and Rent Collection services. It makes tracking property income and expenses easier and quicker, helping to reduce annual accountancy charges.  

Other benefits:  

  • Access to your accounts 24 hours a day, 7 days a week.  
  • Check your current balance 
  • Check, print and store previous statements 
  • Check and amend your contact details   

Professional photography and floorplans  

Property advertising is not just about exposure. It’s about understanding the psychology of buying and ensuring that adverts, no matter where they appear, continue to pull in new enquiries.  

Bright professional pictures, floor plans showing the size of the property are essential. It’s crucial to ensure that five main areas are covered in an effective property ad:  

  • Where is it?  
  • What’s it like?  
  • How big is it?  
  • How much is it?  
  • How do I view it?  

Rightmove’ featured property’ and ‘premium listing’ marketing  

To make sure your property is one of the first tenants see, we upgrade it to a more prominent position by setting it as a ‘Featured Property’. Doing so guarantees that it is at the top of a search results page with a larger main photo.  

Tenant credit check and referencing  

Our Full Reference includes all the features of a Credit Check, plus full income and previous landlord references. The Income Report verifies multiple sources of income, bonuses, savings, employment contract dates, and a personal declaration as to whether or not their employer finds the applicant honest, reliable, and trustworthy.  

The Previous Tenancy report includes verification of the rent they paid, the condition they left the property in, any arrears, and whether or not the Landlord would re-let to the applicant.  

Preparation of tenancy agreement  

A tenancy agreement is a vital document. At Samuel Estates, we employ the services of Dean Wilson LLP, who are renowned for their expertise in both the commercial and private residential sectors.  

Introductions  

We will provide yourself and your new tenants with each other’s contact details once all parties have signed the agreement.   

Deposit Protection Scheme

Registration of tenancy deposit  

The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a government bonded scheme. We use The Tenancy Deposit Scheme (TDS), which is a government-approved tenancy deposit protection scheme operated by The Dispute Service Ltd. They provide insurance backed tenancy deposit protection with free, impartial dispute resolution.

Organise gas, electrical and legionella certification  

To save you time, we can have all of the following carried out on your behalf before the start of the tenancy.  

  • Ensure the property complies with gas safety (installation and use) regulations 1998 
  • All necessary maintenance to gas appliances and gas pipework through a gas-safety registered engineer 
  • Annual gas safety checks (you must hold gas safety records for a minimum of 2 years) 
  • Make sure the wiring is safe and that any electrical appliances provided are safe to use 
  • Perform a risk assessment for Legionnaire’s Disease 

Organise inventory compilation and check-in  

We arrange for an independent company to compile an Inventory Report, which includes a comprehensive inventory of the contents, fixtures and fittings of your property. These are vitally important if you have to end up deducting funds from your tenant’s deposit.  

Renewals  

Towards the end of the initial fixed term, we will contact you to find out if you would like to renew the tenancy. We will also review the rent and advise you if an increase is possible or desirable depending upon the current market conditions.  

Let Only and Rent Collection Service 

If you opt for our Let and Rent Collection Service, you’ll also receive an additional feature.  

Rent Collection  

We set up a standing order so the tenant can send rent directly to us. It allows us to keep on top of the rental payments and issue any late payment letters if the rent isn’t paid on time. Rent will be sent to you once we receive cleared funds, less our agreed fees and expenses, into your nominated account. 

Our latest properties

What our customers think

  • abinash patnaik

    We rented through Samuel Estates in Colliers Wood and dealt with Yohana Gabanes as our Property Manager who was amazing. She was always quick to respond to things and helped deal with any issues that arose during our tenancy. Our checkout was smooth and hassle free. We are so happy to have her again as our property manager for our current tenancy 🙂

  • Benjamin Ofereh-Mugbeh

    Had a very good experience and I believe that was only possible thanks to the professionalism and amazing care Jessica put into helping us. We can not thank her enough. I highly recommend asking for Jessica. THANK YOU 😊

  • Doctor OReilly

    Great experience with Samuel Estates so far, and especially Stefano. Very responsive to my emails and always helpful. Thank you for making my rental move a smooth transition!

  • Antonio Dabraio

    Great experience with Samuel Estates, Jessica has been able to help us with finding our new flat for renting and the process has been very smooth, and always helpful.

    Definitely recommending Samuel Estates !

  • Kyran Farrell

    We are very grateful for the inordinate amount of help we had during a sale we had to make for a departed relative. Unexpected problems were handled calmy and speedily for us and communication was good and effective at keeping the process moving against the odds at times. Definitely an agency to recommend.

  • K F

    We are very grateful for the inordinate amount of help we had during a sale we had to make for a departed relative. Unexpected problems were handled calmy and speedily for us and communication was good and effective at keeping the process moving against the odds at times. Definitely an agency to recommend.

  • casa bianka

    I was renting flat for 2 years with Samuel Estates and level of support and professionalism which they offer is incredible! They're very nice, polite and working fast with your request, very good in problem solving. My first contact was based in Merton Mills and gentleman who was dealing with our flat was Chi, if you ever would like to rent flat in this area ask for him! I highly recommend this estate agency 🙂

  • Emily Pye

    We were looking to rent a new property and Stefano found us the perfect place despite our long list of required features! He was quick to reply and deal with all of our queries along the way. Highly recommend! Thank you Stefano.

  • A Google User

    We were looking to rent a new property and Stefano found us the perfect place despite our long list of required features! He was quick to reply and deal with all of our queries along the way. Highly recommend! Thank you Stefano.

  • Fiona Gordo

    We recently rented a flat through Samuel Estates and their service and support has been fantastic. They responded quickly & courteously to our queries. The flat had a couple of small issues (leaky tap, light not working etc) - they sorted it out straight away and without fuss. The electrician & plumber were friendly, helpful and they both did a great job. We are very impressed with the service from all teams involved - thanks all!

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX