Our Letting Service for Landlords

We offer two different letting service options to our landlords. Whichever you choose is up to you. Remember, the right service for you will depend on your needs and requirements. What works for someone else might not work for you.  

To help you make up your mind, we’ve outlined the different elements of each of our services.  

Features available through our Let Only service 

Some benefits will apply to both our letting service options and will help make managing your rental property easier.  

An improved cashflow 

Many clients use a letting service to help them maintain healthy cash flow. We offer to collect our commission fees every month rather than you having to pay a one-off payment at the beginning of each tenancy, making it easier for you to manage your cashflow.  

Access to Landlords Online  

We also offer complimentary access to ‘Landlords Online’ to all our landlords using our Fully Managed and Rent Collection services. It makes tracking property income and expenses easier and quicker, helping to reduce annual accountancy charges.  

Other benefits:  

  • Access to your accounts 24 hours a day, 7 days a week.  
  • Check your current balance 
  • Check, print and store previous statements 
  • Check and amend your contact details   

Professional photography and floorplans  

Property advertising is not just about exposure. It’s about understanding the psychology of buying and ensuring that adverts, no matter where they appear, continue to pull in new enquiries.  

Bright professional pictures, floor plans showing the size of the property are essential. It’s crucial to ensure that five main areas are covered in an effective property ad:  

  • Where is it?  
  • What’s it like?  
  • How big is it?  
  • How much is it?  
  • How do I view it?  

Rightmove’ featured property’ and ‘premium listing’ marketing  

To make sure your property is one of the first tenants see, we upgrade it to a more prominent position by setting it as a ‘Featured Property’. Doing so guarantees that it is at the top of a search results page with a larger main photo.  

Tenant credit check and referencing  

Our Full Reference includes all the features of a Credit Check, plus full income and previous landlord references. The Income Report verifies multiple sources of income, bonuses, savings, employment contract dates, and a personal declaration as to whether or not their employer finds the applicant honest, reliable, and trustworthy.  

The Previous Tenancy report includes verification of the rent they paid, the condition they left the property in, any arrears, and whether or not the Landlord would re-let to the applicant.  

Preparation of tenancy agreement  

A tenancy agreement is a vital document. At Samuel Estates, we employ the services of Dean Wilson LLP, who are renowned for their expertise in both the commercial and private residential sectors.  

Introductions  

We will provide yourself and your new tenants with each other’s contact details once all parties have signed the agreement.   

Deposit Protection Scheme

Registration of tenancy deposit  

The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a government bonded scheme. We use The Tenancy Deposit Scheme (TDS), which is a government-approved tenancy deposit protection scheme operated by The Dispute Service Ltd. They provide insurance backed tenancy deposit protection with free, impartial dispute resolution.

Organise gas, electrical and legionella certification  

To save you time, we can have all of the following carried out on your behalf before the start of the tenancy.  

  • Ensure the property complies with gas safety (installation and use) regulations 1998 
  • All necessary maintenance to gas appliances and gas pipework through a gas-safety registered engineer 
  • Annual gas safety checks (you must hold gas safety records for a minimum of 2 years) 
  • Make sure the wiring is safe and that any electrical appliances provided are safe to use 
  • Perform a risk assessment for Legionnaire’s Disease 

Organise inventory compilation and check-in  

We arrange for an independent company to compile an Inventory Report, which includes a comprehensive inventory of the contents, fixtures and fittings of your property. These are vitally important if you have to end up deducting funds from your tenant’s deposit.  

Renewals  

Towards the end of the initial fixed term, we will contact you to find out if you would like to renew the tenancy. We will also review the rent and advise you if an increase is possible or desirable depending upon the current market conditions.  

Let Only and Rent Collection Service 

If you opt for our Let and Rent Collection Service, you’ll also receive an additional feature.  

Rent Collection  

We set up a standing order so the tenant can send rent directly to us. It allows us to keep on top of the rental payments and issue any late payment letters if the rent isn’t paid on time. Rent will be sent to you once we receive cleared funds, less our agreed fees and expenses, into your nominated account. 

Our latest properties

What our customers think

  • Fiona Gordo

    We recently rented a flat through Samuel Estates and their service and support has been fantastic. They responded quickly & courteously to our queries. The flat had a couple of small issues (leaky tap, light not working etc) - they sorted it out straight away and without fuss. The electrician & plumber were friendly, helpful and they both did a great job. We are very impressed with the service from all teams involved - thanks all!

  • Raluca Budau

    Yohana has been very helpful, professional and ensured that end of tenancy process was done smoothly!!

  • Claire Mathecade

    Samuel Estates is a great agency and have been very efficient in term of contract signed and viewing proposal.
    Theyhave been very professional and understanding - a big thanks to Stefano B. and Ryan C. for the work done.
    Best,
    C

  • Joanne McCarthy

    What can I say?! Samuel Estates sold my house, fuss free, in a pandemic!

    As an estate agent of 15 years I can have overly fussy, high standards but Paul and team dealt with what could have been a total nightmare swiftly and got it over the line. Highly recommend. Thank you all so much for making it so easy. Happy Christmas!!! Jo.

  • Dani Villanueva

    We are happy to have dealt with this company. Our agent was always very friendly, attentive, professional and efficient. This helped make the move as smooth as possible.

  • Mary Cooke

    I rarely submit a review but my recent experience with Samuel Estates compelled me to make an exception. I have contracted with Samuel Estate for some 20 years now on a tenant find basis for my rental properties and have never been disappointed. The process is fully managed to sourcing new tenants, arranging agreements and vetting potential tenants. Each member of the team strives to understand your requirements in an honest and professional manner. Utmost to the fore is their communication, accessibility and support resulting in the placing of exceptional tenants for me over these years.
    Recently as a result of the pandemic, we decided to relocate and our obvious choice was Samuel Estate to handle the sale of our home. An extremely stressful time considering that we were also moving abroad. The initial advice given was let the professionals do their job and advice well given as we secured a quick sale which would not have been possible without Paul Ahern. Everything went smoothly from the outset including a high standard of brochure/website photographs, showings and feedback. Once the sale was agreed Paul’s efforts did not cease and managed the full process, liaising with solicitors and buyers to the final steps needed to complete.
    Thank you Paul and your amazing team for your care, concern, support and efficiency.

  • Ross Reid

    We were very pleased with Yohana as our Property Manager who was prompt and professional in dealing with any queries or issues as tenants we had during our tenancy and in corresponding with the Landlord.

  • Zenon Zeniou

    Samuel Estate was perhaps the best experience I had in the last 10 years with an agency. They were very helpful throughout our tenancy and very prompt in dealing with our enquiries.I would choose this agency again!

  • Adam

    We have been clients of Samuel Estaes for over 10 years now, they have always provided excellent advice followed up by good results.
    I highly recommend.

  • the Villager hair salon

    I have been letting my property through Samuel Estates for many years now. The team are professional, friendly and always make you feel like you are being properly looked after. Highly recommended!

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX