Our Letting Service for Landlords

We offer two different letting service options to our landlords. Whichever you choose is up to you. Remember, the right service for you will depend on your needs and requirements. What works for someone else might not work for you.  

To help you make up your mind, we’ve outlined the different elements of each of our services.  

Features available through our Let Only service 

Some benefits will apply to both our letting service options and will help make managing your rental property easier.  

An improved cashflow 

Many clients use a letting service to help them maintain healthy cash flow. We offer to collect our commission fees every month rather than you having to pay a one-off payment at the beginning of each tenancy, making it easier for you to manage your cashflow.  

Access to Landlords Online  

We also offer complimentary access to ‘Landlords Online’ to all our landlords using our Fully Managed and Rent Collection services. It makes tracking property income and expenses easier and quicker, helping to reduce annual accountancy charges.  

Other benefits:  

  • Access to your accounts 24 hours a day, 7 days a week.  
  • Check your current balance 
  • Check, print and store previous statements 
  • Check and amend your contact details   

Professional photography and floorplans  

Property advertising is not just about exposure. It’s about understanding the psychology of buying and ensuring that adverts, no matter where they appear, continue to pull in new enquiries.  

Bright professional pictures, floor plans showing the size of the property are essential. It’s crucial to ensure that five main areas are covered in an effective property ad:  

  • Where is it?  
  • What’s it like?  
  • How big is it?  
  • How much is it?  
  • How do I view it?  

Rightmove’ featured property’ and ‘premium listing’ marketing  

To make sure your property is one of the first tenants see, we upgrade it to a more prominent position by setting it as a ‘Featured Property’. Doing so guarantees that it is at the top of a search results page with a larger main photo.  

Tenant credit check and referencing  

Our Full Reference includes all the features of a Credit Check, plus full income and previous landlord references. The Income Report verifies multiple sources of income, bonuses, savings, employment contract dates, and a personal declaration as to whether or not their employer finds the applicant honest, reliable, and trustworthy.  

The Previous Tenancy report includes verification of the rent they paid, the condition they left the property in, any arrears, and whether or not the Landlord would re-let to the applicant.  

Preparation of tenancy agreement  

A tenancy agreement is a vital document. At Samuel Estates, we employ the services of Dean Wilson LLP, who are renowned for their expertise in both the commercial and private residential sectors.  

Introductions  

We will provide yourself and your new tenants with each other’s contact details once all parties have signed the agreement.   

Deposit Protection Scheme

Registration of tenancy deposit  

The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a government bonded scheme. We use The Tenancy Deposit Scheme (TDS), which is a government-approved tenancy deposit protection scheme operated by The Dispute Service Ltd. They provide insurance backed tenancy deposit protection with free, impartial dispute resolution.

Organise gas, electrical and legionella certification  

To save you time, we can have all of the following carried out on your behalf before the start of the tenancy.  

  • Ensure the property complies with gas safety (installation and use) regulations 1998 
  • All necessary maintenance to gas appliances and gas pipework through a gas-safety registered engineer 
  • Annual gas safety checks (you must hold gas safety records for a minimum of 2 years) 
  • Make sure the wiring is safe and that any electrical appliances provided are safe to use 
  • Perform a risk assessment for Legionnaire’s Disease 

Organise inventory compilation and check-in  

We arrange for an independent company to compile an Inventory Report, which includes a comprehensive inventory of the contents, fixtures and fittings of your property. These are vitally important if you have to end up deducting funds from your tenant’s deposit.  

Renewals  

Towards the end of the initial fixed term, we will contact you to find out if you would like to renew the tenancy. We will also review the rent and advise you if an increase is possible or desirable depending upon the current market conditions.  

Let Only and Rent Collection Service 

If you opt for our Let and Rent Collection Service, you’ll also receive an additional feature.  

Rent Collection  

We set up a standing order so the tenant can send rent directly to us. It allows us to keep on top of the rental payments and issue any late payment letters if the rent isn’t paid on time. Rent will be sent to you once we receive cleared funds, less our agreed fees and expenses, into your nominated account. 

Our latest properties

What our customers think

  • Lulu White

    The best estate agents I have dealt with! The process of renting a new flat has been incredibly smooth thanks to Stefano who has been fantastic. He went out of his way to answer all of our questions and always got back to us quickly. The referencing and signing of agreements etc was very simple and I would recommend Samuel Estates to anyone.

  • Amy Lea

    Thank you so much to Chi for the highly professional and reliable service he has provided for our first move. Whenever we have had an issue, Chi has dealt with this quickly and solved any problems with ease. I would highly recommend his services to anybody. A fantastic service that ensured the smooth transition into our first new home.

  • Jacob Westerman

    Really pleased with the service provided, Stefano did a great job helping me to negotiate the rent, the whole process of moving in was made easy and greatly expedited; with thanks to Stefano, I was able to move in to my new apartment, in less than one week of making my initial offer. I would happily recommend their services to both landlords and prospective tenants.

  • A Google User

    Really pleased with the service provided, Stefano did a great job helping me to negotiate the rent, the whole process of moving in was made easy and greatly expedited; with thanks to Stefano, I was able to move in to my new apartment, in less than one week of making my initial offer. I would happily recommend their services to both landlords and prospective tenants.

  • Fernanda Lupo

    We had a very good experience with Samuel Estates! Yohana, specially, has been always very polite, professional and always act fast whenever we had an issue with the flat. I would certainly recommend them! Thank you, guys!

  • A Google User

    We had a very good experience with Samuel Estates! Yohana, specially, has been always very polite, professional and always act fast whenever we had an issue with the flat. I would certainly recommend them! Thank you, guys!

  • Steve Jones

    Seamless process for moving in London, which can be a stressful experience. Good quality of property, and like the peace of mind of having a property manager who picks up and deals with any issues quickly. Online tool makes moving process smooth. Jessica was professional in dealing with everything, and responded promptly to queries. Would recommend.

  • A Google User

    Seamless process for moving in London, which can be a stressful experience. Good quality of property, and like the peace of mind of having a property manager who picks up and deals with any issues quickly. Online tool makes moving process smooth. Jessica was professional in dealing with everything, and responded promptly to queries. Would recommend.

  • Jeremy Mensah

    Excellent service and willing to go the extra mile

  • Anna D

    I cannot thank Jessica enough for all the support she has provided me these last few months. From helping me look for a flat, to guiding me through all the paperwork, all the way through to securing me a beautiful flat. I found her to be very professional, personable and supportive. It has been a while since I have rented a flat, but Jessica made me feel at ease and comfortable to ask her any questions as she knew the answers and was always proactively looking out for me. She was easy to get hold of and her prompt responses were always appreciated. I have had a fantastic experience across the Samuel Estates team, and without a doubt, I would highly recommend Jessica Martins – she goes the extra mile and is one of a kind.

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX