Our Environmental Policy

Samuel Estates is an independent estate agent and property management company, based in South West London. Whether it’s the street just outside our offices or the London boroughs we’re located in, we are committed to aiding and improving the communities we work in.

As such, we are committed to managing our operations in a sustainable and responsible manner. We want to ensure that the way we go about our day-to-day activities reflects our commitment to reducing any negative impact on the environment.  This policy sets out our ambition to continuously improve our environmental performance and to encourage responsible behaviour from our staff, suppliers and customers. At the same time, we will ensure compliance with all relevant environmental legislation and challenge ourselves to achieve best practice.

Our goals for improving our environmental performance are as follows:

  • Ensure compliance with all relevant environmental legislation
  • Increase our staff, supplier and customer awareness of environmental issues
  • Reduce energy consumption associated with lighting, heating and office equipment
  • Reduce the volume of waste produced and increase the rate of re-use and recycling
  • Reduce water consumption associated with general business operations and
  • Implement sustainable travel management initiatives where possible.

We aim to achieve these goals through the following measures:

  • Communicating this environmental policy to staff, suppliers and customers, and reviewing the specific aims and objectives on an annual basis
  • Improving day-to-day management and control of equipment to ensure it is running as efficiently as possible
  • When purchasing new equipment, choosing the most energy and water-efficient options where possible
  • Retrofitting energy and water-saving devices, where possible
  • Arranging for specialist lighting surveys to be carried out and implementing energy-efficient recommendations where possible
  • Implementing alternative  waste management options, in line with the waste hierarchy (reduce, reuse, recycle) and
  • Improving vehicle efficiency and safety, optimising fleet journeys and optimising driver efficiency and safety.

For more information please get in touch with us.

Our latest properties

What our customers think

  • Nisha Patel

    I had a great experience with Samuel Estates. Daniel was very helpful in getting me a viewing of the property I was interested in and very quick to respond to any questions I had!

  • Daniel Neves

    I wanted to extend my thanks to the team of Samuel estate. I have dealt with them in many occasion in the past 10 years and they have been mostly consistent with their personal approach. Thx to Nick , Lars, Paul and yohana.

  • Valentin Mocho Rodriguez

    Fantastic experience, Bilal was super helpful, responsive & very patient with me constantly pestering him for updates. Smoothest experience I’ve had with a letting agent for sure!

  • Adrian Agho

    Excellent service, very helpful staff.

  • ELENA ZO

    5 stars for Stefano Basciu​, letting consultant. He made the process of securing the flat we liked quick and straightforward. He was there to answer questions : )

  • jeffin paul

    Stefano was very helpful and efficient in dealing with all enquiries from start to finish of my rental property hunt.

  • Paul V

    I'm leaving one amazing property managed by Samuel Estates not only because their staff believe they can trespass the property in my absence as they give the keys away to third parties / service providers without any supervision. I did my best to fix this issue but they just lied to me (in written). The maintenance is also poor: for one year they failed to fix an issue with the boiler / water pressure so it's impossible to have a shower at constant temperature.

  • Maheen Nasir

    Very straightforward process to rent out a property with Samuel Estates. Stefano was great to deal with and responded to any queries we had promptly

  • Ayanna Griffith

    Stefano was my estate agent and he was great. Whenever I had a question he would take the time to find an answer, and was always available to speak to. I recommend Samuel Estates agency!

  • Zoha Desmukh

    Great experience so far! Stefano gave me loads of help and support! I recommend this agency

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX