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NAEA Propertymark

The idea that anyone can become an estate agent is not far from the truth, as there are no mandatory regulations for estate agents.

What is an NAEA Propertymark

NAEA (National Association of Estate Agents) Propertymark agents demonstrate transparency and ensure they are at the forefront of developments in the industry.

Agents earn their membership of the Association through formal qualification. Doing so ensures that NAEA member agents have the knowledge and experience to smoothly and painlessly guide you through your property transaction.

Operating under strict rules of conduct, members must meet specific standards relating to professional and ethical practice. As members of the NAEA, agents must protect and promote their client’s interests, while acting fairly and properly at all times.

Benefits of using an NAEA Propertymarked agent

By choosing an agent with an NAEA Propertymark, you’ll ensure you receive up-to-date advice and guidance for the very best moving experience.

What happens if I need to complain?

If you are unfortunate enough to suffer at the hands of malpractice by an NAEA estate agent, the Association can take disciplinary action on your behalf. If it is found that you were the victim of negligence, you may receive compensation through an independent redress scheme where appropriate.

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What our customers think

  • George Calinescu

    We were so fortunate to have Samuel Estates Colliers Wood when we were searching for our next move. They went the extra length at every step to ensure we find the right place, making sure that it fits our needs. Great experience, thank you all and special thanks to Stefano for all the hard work.

  • Jadarose Brown-senior

    Stefano was amazing, he arranged a viewing very quickly, and explained the application process in detail, throughout the referencing stage he chased things with the company so he could try to get us moved in by our desired date. Any questions I had he was quick to answer.

    After moving in, all property queries have been dealt with through our property manager Steve within a matter of days.

    A very pleasant process throughout.

  • Be Video Confident “#MyLondyn”

    I highly recommend Samuel Estates if you are a landlord or selling a property. If you are looking for unparalleled personal and professional service, trustworthy, pro active, enthusiastic but not pushy, respectful and above all honest then Samuel Estates is the Estate Agents and Lettings Agents you’ve been looking for. I'm delighted that I found Samuel Estates and you will be too.

  • Nana Kwadwo Aboagye Osina

    You guys are doing excellent work

  • Darcy

    Incredible service from Stefano at Samuel Estates. His professionalism, warmth and efficiency made the moving process stress free! I would definitely recommend Stefano and the team at Samuel Estates if you are looking for a property.

  • Rohan Kempadoo

    Very happy with the service from Stefano and the team at Samuel Estates. Renting is extremely difficult at the moment but Stefano was fantastic and helped us enormously. Would recommend.

  • Eugene Kasap

    I would like to recommend Stefano Basciu as a real estate agent for your real estate needs.
    Stefano provided us with resources and support for a smooth and pleasant property lent.
    Stefano is a dependable and knowledgeable real estate agent who helped me relocate and offered brilliant property. His work has allowed me to have minimal worries during an important and stressful time, which allows me to recommend his and Samuel Estates' services to you with confidence.
    Please feel free to contact Samuel Estates.

  • Mahmoud Samir

    Team is friendly and managing all the paperwork pushing hard to get things done. Would welcome the opportunity and deal with them again in the future.

  • Jan Nieminen

    Well organised process. Stefano was a great support on the renting process. Quick replies to enquiries and always on top of everything! Can highly recommend!

  • ahmed el gamal

    Worked with Stefano Great People to work with very responsive

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX