Join the Samuel Estates Team

Working at Samuel Estates

Samuel Estates was established in 2004 by Founder and Managing Director Nicholas Samuel.

Since then the Company has grown steadily both organically and by the acquisition of other independent estate agencies. We are proud to be independent and we are fully licensed and regulated on both our sales and lettings services.

Our team are our greatest asset. We work together to achieve a common purpose to offer out clients an exceptional customer experience. We are proud to be a diverse team that puts our people at the heart of our business. We are big on career development encouraging our team to work towards industry qualifications e.g. ARLA & NAEA Propertymark for which we usually pay and sponsor. We also actively encourage our team to undertake a host of other training and courses both internal and external.

We believe it’s the enthusiasm and dedication of our team to do the very best for our clients and that has what has made us an ‘award winning agent’. If you are interested in a career in property and estate agency and believe working for Samuel Estates is right for you, please send us in a covering letter and your CV.

Current Vacancies

Property Manager

Salary: £23,000 – £30,000 (depending on experience)

Location: Colliers Wood & Streatham, South West London

Reporting to Property Management Team Leader

Are you a Property Manager looking to progress your career at an award-winning estate agency? If so, a great opportunity has risen for a Property Manager to handle all aspects of managing a rental property Portfolio.

Successful candidates will join a dynamic team, which the company views as their greatest asset, which works together to achieve a common purpose – exceptional customer experience.

The key responsibilities of a Property Manager include, but are not limited to:

  • Liaising between landlords and tenants where required for property management issues/enquiries.
  • Ensuring all relevant and applicable legal, compliance and company requirements are met and followed at all times.
  • Arranging property inventory check in and check outs.

The key skills and qualities of a Property Manager:

  • Proven work experience as Property Manager
  • Full understanding property management and its financial aspects, alongside in-depth knowledge of all rules and regulations surrounding property management.
  • Strong negotiation skills.
  • Competency in MS Office and relevant databases and software (Experience in FixFlo and QUBE an advantage).
  • Customer focus and bottom line orientation.
  • Interpersonal savvy with strong communication and presentation skills.
  • Well organised with excellent time management skills.
  • Full clean UK Driving Licence
  • ARLA Qualified an advantage
Streatham, SW London
Basic £16000 – £18,000     £35,000 OTE*
Job Type: Full Time Permanent
NEW POST

Reports To: Head of Lettings  (HoL)   

Samuel Estates is one of London’s leading independent estate agencies providing a range of property lettings, management and sales services. We are the winner of many local awards. We are proud to be fully licensed and regulated members of both ARLA & the NAEA. Samuel Estates’ is built on a relationship of trust, integrity and total commitment to a genuine, personal customer service.

The Lettings Negotiator will be based in our Streatham Office but will be expected to work from our other offices as well from time to time. This position directly reporting to the Head of Lettings (HoL) and is also responsible for providing support to the HoL.

Responsibilities:

  • Registering new potential tenants (applicants)
  • Advising landlords and tenants about the letting process
  • Respond to lettings enquiries
  • Organise and conduct property viewings
  • Request feedback regarding the property viewings from applicants
  • Forward all feedback to the landlord
  • Evaluate offers received for properties and discuss with Lettings Manager
  • Advise landlords on all offers made promptly
  • Ensure all parties are kept informed and updated on progress
  • Upload property information on to Qube
  • Regularly appraise the rental market, advising tenants & landlord accordingly
  • Verify tenancy agreements drawn up
  • Canvasing for new properties and business
  • Updating featured properties on Rightmove
  • Ensure office is kept clean, presentable and property displays are kept up to date
  • Any other reasonable task that may be required as and when needed

Experience/Essential Skills

  • Experience of dealing in Customer Service
  • Ability to work under pressure
  • Good organisational skills
  • Good communicator
  • Good administrative skills
  • Team player
  • Full clean driving licence

Desirable

  • Experience of office working

Hours

  • 9.30 – 7pm Monday to Friday
  • 9.30 – 4pm Saturday

Required to work three Saturdays a month with day off in lieu

Benefits

  • Company Pension Scheme
  • Company iPhone
  • Company Car (optional)
Streatham, SW London
£22,000 per annum
Job Type: Permanent, Full-time

Samuel Estates is one of London’s leading independent estate agencies providing a range of property lettings, management, and sales services. We are the proud winners of many awards. We are fully licensed and regulated members of both ARLA & the NAEA Propertymark. Samuel Estates’ is built on a relationship of trust, integrity, and total commitment to a genuine, personal customer service.

The Lettings Administrator will be responsible for our Let Only/Rent collect portfolio and will be based in our Streatham Office. This position reports to both Operations Director and to the Head of Lettings.

Responsibilities:

  • Answer phones, greet and assist clients and visitors to our offices
  • Registering new potential buyers & tenants (applicants)
  • Contact existing let only tenants & landlords with rental increases/progressing renewals
  • Ensure all the relevant information and documentations has been received and filed
  • Ensure the Gas safety/EPC’s are up to date
  • Draw up tenancy agreements and forward to tenants for signing
  • Completing referencing process & Change of Occupancies
  • Ensure all properties are complete with all the necessary information and regulatory documentation
  • Forward weekly snapshot of agreed renewals and relevant details to Lettings Manager for contracts to be drawn up and sent out.
  • Ensure that any incoming calls/ existing and new queries are forwarded onto an appropriate member of the relevant department for action and progression.
  • Assisting with any calls in cases where the relevant member of team is not available

Experience/Essential Skills

  • Customer Service Experience
  • Ability to work calmly under pressure
  • Ability to manage large volume of data
  • Ability to work towards deadlines
  • Good organisational skills – diarising tasks and following up in a routinely manner
  • Excellent verbal and written communication skills
  • Team player
  • Professional dressing

Benefits:

  • Opportunity to gain ARLA qualification (available at senior Lettings Administrator role)
  • Pension Scheme  (after 3 months service)
  • 20 days holiday plus bank holidays (then 1 extra day per year of service to max 25 days)

Hours:

Monday – Friday 9.30pm – 7pm (1 Saturday per month 9.30am – 4pm) with the following Monday in lieu.

Head of Property Management

Salary: Negotiable based on experience

Colliers Wood, South West London

The Role

Are you a Senior Property Manager looking to progress your career at an award-winning estate agency? If so, a great opportunity has risen for a Head of Property Management to be responsible for a property portfolio in excess of 1,000 properties

The successful candidate will manage a team of eight. Joining a dynamic team, which the company views as their greatest asset, who work together to achieve a common purpose – exceptional customer experience.

The key responsibilities of a Head of Property Management include, but are not limited to:

  • Acting as a central point of contact for all landlords, tenants, managing agents and contractors
  • Ensuring an excellent standard of customer service is provided to all tenants, landlord and clients; ensuring compliance of tenant, landlords and other housing regulation.
  • Management of existing contractors and recruitment of new contractors and ensuring annual documentary compliance.
  • Instructing maintenance works, managing through to completion, and ensuring that the maintenance, decoration and repairing of properties is completed to a high standard; managing refurbishment projects as necessary.

The Company

Established in 2004, this award-winning company has grown steadily, now possessing offices in Colliers Wood, Balham and Streatham. The company is proud to be independent, and licensed and regulated on both the lettings and sales services.

The company has won awards in six of the last twelve years, which can be attributed to its commitment towards ensuring a great customer experience for all clients.

The Benefits

  • Performance related bonus scheme.
  • Company phone.
  • Company pool car (possibility of company car).
  • Company pensions scheme (after three months of service).
  • 25 days’ holiday (plus bank holiday).

The Person

The key skills and qualities of a Head of Property Management:

  • Senior Property Management experience essential, with experience of managing a team and demonstrable ability to manage change.
  • A team player with exceptional collaboration skills and a high level of customer service.
  • Ability to work under pressure and demonstrate effective time management strategies.
  • Strong organisational and administrative skills.
  • Expert communicator capable of effectively managing conflict and solving problems.
  • ARLA Propertymark Qualified an advantage
  • Full clean UK driving license.

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.

Samuel Estates is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

‘Equality’ means ensuring everyone has the same opportunities to fulfil their potential free from discrimination. ‘Inclusion’ means ensuring everyone feels comfortable to be themselves at work and feels the worth of their contribution. ‘Diversity’ means the celebration of individual differences amongst the workforce. We will actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect.  We want to encourage everyone in our business to reach their potential.

Apply Online

Please use the form below to upload your information and apply. If you are having any accessibility issues, please contact our office and we’ll do our best to help.

    Please check the box above which indicates that you gave given Samuel Estates UK Limited consent to use the information you have supplied us with to process your application for the above vacancy.

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Our latest properties

What our customers think

  • Charlie

    I’m not someone to usually write a review, but I was highly impressed with the service I received from Samuel Estates. I would highly recommend Jessica to anyone looking for a new home. I have had to move a few times over the last few years and she was the best estate agent I have ever dealt with. She was helpful, professional and answered any questions we had promptly and efficiently. She made the process stress-free and took care to make sure we was happy every step of the way. I highly recommend.

  • Garfieldield Davidson

    Got looked after very well by Jessica, very professional and always on time for viewing which I loved.

  • Vincent Board

    We have been very happy with the level of service we receive from Lina Svegzdaite and the team at Samuel Estates. They keep us regularly updated on the properties and are always quick to respond to any questions or queries either from ourselves or from our tenants.

  • Diana Chira

    Me and my boyfriend have had a great experience with Samuel Estates. Very professional, informative and responsive at all times. Bilal Jamil in particular has been very helpful with everything we needed. Would highly recommend.
    Many thanks to BJ again. 🙌🏼

  • raj kumar

    special thanks to Daniel. he has been very kind and helpful. he made that whole thing very easy. very professional and friendly agent. thanks SAMUEL ESTATES.

  • Angel Li

    Nicole Smith was helpful and prompt to resolve the issues I reported with the flat and made my stay much smoother for sure. I appreciate her call after the issue was fixed just to give that extra personal touch.

  • Dahye

    I recently rented a flat as an international student, and the process couldn't have been easier thanks to Samuel Estates, and more specifically my property manager, Lina Svegzdaite. She has been extremely helpful and accommodating from the moment I landed in London, and has continued to provide great support to my queries, no matter how small. Made moving and adjusting to a new climate less stressful and easy to navigate thanks to her support- highly recommend.

  • Gabriela Santos

    Nicole Smith (Colliers Wood office) was super helpful to try and resolve an issue we had. And she did!!! Thank u very much!

  • Ania Kocznur

    Have had the most seamless experience in finding my new rental with Samuel Estates. Bilal was responsive and on the ball in keeping me up to date with all matters in sorting out the tenancy, and whenever I called the office there was always someone available to help immediately or address my questions. The justmovein service provided for free too made the admin of sorting out bill transfers etc. completely stress free. Highly recommend!!

  • Alex Chung

    we are very happy & they are helpful on the whole process for renting house, quick respond with clear information to us.

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX