Join the Samuel Estates Team

Working at Samuel Estates

Samuel Estates was established in 2004 by Founder and Managing Director Nicholas Samuel.

Since then the Company has grown steadily both organically and by the acquisition of other independent estate agencies. We are proud to be independent and we are fully licensed and regulated on both our sales and lettings services.

Our team are our greatest asset. We work together to achieve a common purpose to offer out clients an exceptional customer experience. We are proud to be a diverse team that puts our people at the heart of our business. We are big on career development encouraging our team to work towards industry qualifications e.g. ARLA & NAEA Propertymark for which we usually pay and sponsor. We also actively encourage our team to undertake a host of other training and courses both internal and external.

We believe it’s the enthusiasm and dedication of our team to do the very best for our clients and that has what has made us an ‘award winning agent’. If you are interested in a career in property and estate agency and believe working for Samuel Estates is right for you, please send us in a covering letter and your CV.

Current Vacancies

Property Manager

Salary: Negotiable based on experience

Colliers Wood & Stretham, South West London

Reporting to Sadaf Akbar Head of Property Management

Are you a Property Manager looking to progress your career at an award-winning estate agency? If so, a great opportunity has risen for a Property Manager to handle all aspects of managing a rental property Portfolio.

Successful candidates will join a dynamic team, which the company views as their greatest asset, which works together to achieve a common purpose – exceptional customer experience.

The key responsibilities of a Property Manager include, but are not limited to:

  • Liaising between landlords and tenants where required for property management issues/enquiries.
  • Ensuring all relevant and applicable legal, compliance and company requirements are met and followed at all times.
  • Arranging property inventory check in and check outs.

The key skills and qualities of a Property Manager:

  • Proven work experience as Property Manager
  • Full understanding property management and its financial aspects, alongside in-depth knowledge of all rules and regulations surrounding property management.
  • Strong negotiation skills.
  • Competency in MS Office and relevant databases and software (Experience in FixFlo and QUBE an advantage).
  • Customer focus and bottom line orientation.
  • Interpersonal savvy with strong communication and presentation skills.
  • Well organised with excellent time management skills.
  • Full clean UK Driving Licence
  • ARLA Qualified an advantage
Streatham, SW London
Basic £16000 – £18,000     £35,000 OTE*
Job Type: Full Time Permanent
NEW POST

Reports To: Head of Lettings  (HoL)   

Samuel Estates is one of London’s leading independent estate agencies providing a range of property lettings, management and sales services. We are the winner of many local awards. We are proud to be fully licensed and regulated members of both ARLA & the NAEA. Samuel Estates’ is built on a relationship of trust, integrity and total commitment to a genuine, personal customer service.

The Lettings Negotiator will be based in our Streatham Office but will be expected to work from our other offices as well from time to time. This position directly reporting to the Head of Lettings (HoL) and is also responsible for providing support to the HoL.

Responsibilities:

  • Registering new potential tenants (applicants)
  • Advising landlords and tenants about the letting process
  • Respond to lettings enquiries
  • Organise and conduct property viewings
  • Request feedback regarding the property viewings from applicants
  • Forward all feedback to the landlord
  • Evaluate offers received for properties and discuss with Lettings Manager
  • Advise landlords on all offers made promptly
  • Ensure all parties are kept informed and updated on progress
  • Upload property information on to Qube
  • Regularly appraise the rental market, advising tenants & landlord accordingly
  • Verify tenancy agreements drawn up
  • Canvasing for new properties and business
  • Updating featured properties on Rightmove
  • Ensure office is kept clean, presentable and property displays are kept up to date
  • Any other reasonable task that may be required as and when needed

Experience/Essential Skills

  • Experience of dealing in Customer Service
  • Ability to work under pressure
  • Good organisational skills
  • Good communicator
  • Good administrative skills
  • Team player
  • Full clean driving licence

Desirable

  • Experience of office working

Hours

  • 9.30 – 7pm Monday to Friday
  • 9.30 – 4pm Saturday

Required to work three Saturdays a month with day off in lieu

Benefits

  • Company Pension Scheme
  • Company iPhone
  • Company Car (optional)
Streatham, SW London
£22,000 per annum
Job Type: Permanent, Full-time

Samuel Estates is one of London’s leading independent estate agencies providing a range of property lettings, management, and sales services. We are the proud winners of many awards. We are fully licensed and regulated members of both ARLA & the NAEA Propertymark. Samuel Estates’ is built on a relationship of trust, integrity, and total commitment to a genuine, personal customer service.

The Lettings Administrator will be responsible for our Let Only/Rent collect portfolio and will be based in our Streatham Office. This position reports to both Operations Director and to the Head of Lettings.

Responsibilities:

  • Answer phones, greet and assist clients and visitors to our offices
  • Registering new potential buyers & tenants (applicants)
  • Contact existing let only tenants & landlords with rental increases/progressing renewals
  • Ensure all the relevant information and documentations has been received and filed
  • Ensure the Gas safety/EPC’s are up to date
  • Draw up tenancy agreements and forward to tenants for signing
  • Completing referencing process & Change of Occupancies
  • Ensure all properties are complete with all the necessary information and regulatory documentation
  • Forward weekly snapshot of agreed renewals and relevant details to Lettings Manager for contracts to be drawn up and sent out.
  • Ensure that any incoming calls/ existing and new queries are forwarded onto an appropriate member of the relevant department for action and progression.
  • Assisting with any calls in cases where the relevant member of team is not available

Experience/Essential Skills

  • Customer Service Experience
  • Ability to work calmly under pressure
  • Ability to manage large volume of data
  • Ability to work towards deadlines
  • Good organisational skills – diarising tasks and following up in a routinely manner
  • Excellent verbal and written communication skills
  • Team player
  • Professional dressing

Benefits:

  • Opportunity to gain ARLA qualification (available at senior Lettings Administrator role)
  • Pension Scheme  (after 3 months service)
  • 20 days holiday plus bank holidays (then 1 extra day per year of service to max 25 days)

Hours:

Monday – Friday 9.30pm – 7pm (1 Saturday per month 9.30am – 4pm) with the following Monday in lieu.

Head of Property Management

Salary: Negotiable based on experience

Colliers Wood, South West London

The Role

Are you a Senior Property Manager looking to progress your career at an award-winning estate agency? If so, a great opportunity has risen for a Head of Property Management to be responsible for a property portfolio in excess of 1,000 properties

The successful candidate will manage a team of eight. Joining a dynamic team, which the company views as their greatest asset, who work together to achieve a common purpose – exceptional customer experience.

The key responsibilities of a Head of Property Management include, but are not limited to:

  • Acting as a central point of contact for all landlords, tenants, managing agents and contractors
  • Ensuring an excellent standard of customer service is provided to all tenants, landlord and clients; ensuring compliance of tenant, landlords and other housing regulation.
  • Management of existing contractors and recruitment of new contractors and ensuring annual documentary compliance.
  • Instructing maintenance works, managing through to completion, and ensuring that the maintenance, decoration and repairing of properties is completed to a high standard; managing refurbishment projects as necessary.

The Company

Established in 2004, this award-winning company has grown steadily, now possessing offices in Colliers Wood, Balham and Streatham. The company is proud to be independent, and licensed and regulated on both the lettings and sales services.

The company has won awards in six of the last twelve years, which can be attributed to its commitment towards ensuring a great customer experience for all clients.

The Benefits

  • Performance related bonus scheme.
  • Company phone.
  • Company pool car (possibility of company car).
  • Company pensions scheme (after three months of service).
  • 25 days’ holiday (plus bank holiday).

The Person

The key skills and qualities of a Head of Property Management:

  • Senior Property Management experience essential, with experience of managing a team and demonstrable ability to manage change.
  • A team player with exceptional collaboration skills and a high level of customer service.
  • Ability to work under pressure and demonstrate effective time management strategies.
  • Strong organisational and administrative skills.
  • Expert communicator capable of effectively managing conflict and solving problems.
  • ARLA Propertymark Qualified an advantage
  • Full clean UK driving license.

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.

Samuel Estates is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

‘Equality’ means ensuring everyone has the same opportunities to fulfil their potential free from discrimination. ‘Inclusion’ means ensuring everyone feels comfortable to be themselves at work and feels the worth of their contribution. ‘Diversity’ means the celebration of individual differences amongst the workforce. We will actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect.  We want to encourage everyone in our business to reach their potential.

Apply Online

Please use the form below to upload your information and apply. If you are having any accessibility issues, please contact our office and we’ll do our best to help.

    Please check the box above which indicates that you gave given Samuel Estates UK Limited consent to use the information you have supplied us with to process your application for the above vacancy.

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Our latest properties

What our customers think

  • Claire Mathecade

    Samuel Estates is a great agency and have been very efficient in term of contract signed and viewing proposal.
    Theyhave been very professional and understanding - a big thanks to Stefano B. and Ryan C. for the work done.
    Best,
    C

  • Joanne McCarthy

    What can I say?! Samuel Estates sold my house, fuss free, in a pandemic!

    As an estate agent of 15 years I can have overly fussy, high standards but Paul and team dealt with what could have been a total nightmare swiftly and got it over the line. Highly recommend. Thank you all so much for making it so easy. Happy Christmas!!! Jo.

  • Dani Villanueva

    We are happy to have dealt with this company. Our agent was always very friendly, attentive, professional and efficient. This helped make the move as smooth as possible.

  • Mary Cooke

    I rarely submit a review but my recent experience with Samuel Estates compelled me to make an exception. I have contracted with Samuel Estate for some 20 years now on a tenant find basis for my rental properties and have never been disappointed. The process is fully managed to sourcing new tenants, arranging agreements and vetting potential tenants. Each member of the team strives to understand your requirements in an honest and professional manner. Utmost to the fore is their communication, accessibility and support resulting in the placing of exceptional tenants for me over these years.
    Recently as a result of the pandemic, we decided to relocate and our obvious choice was Samuel Estate to handle the sale of our home. An extremely stressful time considering that we were also moving abroad. The initial advice given was let the professionals do their job and advice well given as we secured a quick sale which would not have been possible without Paul Ahern. Everything went smoothly from the outset including a high standard of brochure/website photographs, showings and feedback. Once the sale was agreed Paul’s efforts did not cease and managed the full process, liaising with solicitors and buyers to the final steps needed to complete.
    Thank you Paul and your amazing team for your care, concern, support and efficiency.

  • Ross Reid

    We were very pleased with Yohana as our Property Manager who was prompt and professional in dealing with any queries or issues as tenants we had during our tenancy and in corresponding with the Landlord.

  • Zenon Zeniou

    Samuel Estate was perhaps the best experience I had in the last 10 years with an agency. They were very helpful throughout our tenancy and very prompt in dealing with our enquiries.I would choose this agency again!

  • Adam

    We have been clients of Samuel Estaes for over 10 years now, they have always provided excellent advice followed up by good results.
    I highly recommend.

  • the Villager hair salon

    I have been letting my property through Samuel Estates for many years now. The team are professional, friendly and always make you feel like you are being properly looked after. Highly recommended!

  • Harriet Freer-Smith

    As a private Landlord I have instructed Samuel Estates over many years
    to let my flats in Clapham and Balham. I have always found them to be highly professional, fast to react and extremely helpful.
    I would have no hesitation in recommending Samuel Estates to other landlords.
    I would add that their virtual tour of the properties has been fantastic through covid and resulted in top rents being achieved.
    regards Chris Freer-Smith

  • Steve Humphrey

    I feel compelled to write a review for my lettings agent, Samuel Estates.
    I have been using Samuel Estates for over 16 years now, on a fully managed/ tenant find basis for my buy to let flats in London and I can honestly say they have never let me down.
    They are always friendly, honest, helpful, polite and highly professional in their lettings management business.
    They treat both myself and my tenants with respect and empathy and are very responsive whenever there is an issue to be dealt with.
    This approach leads to happy tenants, many of whom have been in my flats for years at a time.
    Samuel Estates vetting process in sourcing me new tenants whenever necessary is also excellent and in 16 or so years I've never been let down by any of my tenants.
    I cannot fault Samuel Estates for their honesty and professionalism and they always go the extra mile to help me.
    As a customer I feel valued and supported. Both of these things are so important in this day and age.
    Thank you Paul, Chi, Ryan, Stefano and the rest of the team for your care, concern, support and efficiency.

Our office locations

Balham

45 Bedford Hill
London
SW12 9EY

Colliers Wood

30 Watermill Way
London
SW19 2RT

Streatham Common

432-434 Streatham High Rd
London
SW16 3PX